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Exchange 2010 - OWA: The connection was interrupted

Posted on 2011-02-28
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Last Modified: 2012-05-11
I am testing a new Exchange server on VM. I set it up and I am able to send/receive emails from/to outside world. OWA works internally without any problems.

When I try to access it from outside, I receive a warning about cert (which means that my web browser is connected to exchange), I agree and reveive:
'The connection was interrupted'

Is it possible, that the server has not enough memory? I run it on 1.5GB. What else should I check
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Question by:m1979
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8 Comments
 
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Assisted Solution

by:MichaelVH
MichaelVH earned 250 total points
ID: 35000111
hi there,

could you give us a bit more information on how your exchange is published to the internet?
Is it a simple port forwarding or are you using a reverse-proxy?

Michael
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Author Comment

by:m1979
ID: 35000211
It is facing the Internet with a public IP address. MX record points directly to this server. It is behind a router and RRAS though but all port forwarding options are setup
I checked port 443 is opened. I used 'canyouseeme.org'
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Expert Comment

by:MichaelVH
ID: 35000303
Is it a single server?
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Author Comment

by:m1979
ID: 35000311
Thx MichaelVH for a quick reply

I have one Exchange server, one DC and one RRAS server in this topology
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by:MichaelVH
ID: 35000373
Quite bizar.

Is there maybe some more information (maybe an error message to work with)?

Michael
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Accepted Solution

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m1979 earned 0 total points
ID: 35000494
You directed me with this sentence:

could you give us a bit more information on how your exchange is published to the internet?

I tried to access OWA from my PC which is behind the same router. I used RDP and tested OWA and it was fine :)

Hint: never test RDP/OWA from the same network using a public IP, it might cause routing issues
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Expert Comment

by:MichaelVH
ID: 35000512
m1979, as you said it might cause issues, depending on how routing is setup.

I'm glad you got it sorted out!

Michael
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Author Closing Comment

by:m1979
ID: 35042642
Sorted!
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