Solved

Outlook opening pdf attachments with Windows Media Player

Posted on 2011-02-28
4
1,363 Views
Last Modified: 2012-05-11
Outlook is trying top open pdf attachments wtih Windows Media Player.  When I save the attachment to a file, or to the desktop it opens with a double click as it should.  But when attached to an email it always attempts to open with Windows Media Player.  Any suggestions?

In the "Set Associations" section of the "Default Programs", it is associated with Adobe Reader.
I've re-installed Adobe Reader as well but still same problem.

Computer specs: Win 7 Pro, Office 2010 SBE,
0
Comment
Question by:chadwillbe
  • 3
4 Comments
 

Author Comment

by:chadwillbe
ID: 35001065
increasing the point value...
0
 
LVL 3

Accepted Solution

by:
JavierSmith earned 125 total points
ID: 35001622
try changing the file type association for PDF files to something like Internet Explorer and then back again.

Also check to see if the admin account on the system has the file type associations set properly.

If that doesn't work, delete the PDF file entry as admin.  

Then reinstall Adobe Reader and see if that has any effect.

Otherwise try to create a new Outlook profile if you can and see if that resolves your issue.
0
 

Assisted Solution

by:chadwillbe
chadwillbe earned 0 total points
ID: 35083088
I uninstalled all adobe acrobat programs (turns out they had adobe acrobat standard as well as the latest free adobe acrobat reader program).  I re-installed adobe acrobat free version.

This might have resolved the issue but I also disabled windows media center here: http://www.howtogeek.com/howto/15530/uninstall-disable-or-remove-windows-7-media-center/
which might have also resolved the issue.
0
 

Author Closing Comment

by:chadwillbe
ID: 35126276
I uninstalled all adobe acrobat programs (turns out they had adobe acrobat standard as well as the latest free adobe acrobat reader program).  I re-installed adobe acrobat free version.

This might have resolved the issue but I also disabled windows media center here: http://www.howtogeek.com/howto/15530/uninstall-disable-or-remove-windows-7-media-center/
which might have also resolved the issue
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you irritated by repeating emails issue in Microsoft Outlook 2016 after recent update ?  Lets’ see how to resolve and prevent duplicate emails in the Outlook 2016 using some simple techniques.
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

815 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now