Solved

Adobe Acrobat X PRO Trial Version

Posted on 2011-02-28
4
3,285 Views
Last Modified: 2012-05-11
I am working for a company that was using Adobe Acrobat X PRO Trial Version and the trial version time length has expired. When I do a reinstall it remembers the previous install and automatically expires new copy. We ordered the full version but it is not going to be at our office for another week or two. Is there a way that I can get this to work until my full version arrives. I went into registry and found a setting for activited and trial version and I changed those numbers to a one which allows the program to run but after a short amount of time it must do an update/check and kicks you out. Any help would be greatly appreciated because our office can not use program now.
0
Comment
Question by:cmartineau
  • 2
  • 2
4 Comments
 
LVL 30

Expert Comment

by:captain
ID: 35000320
Hi

You should contact Adobe and get them to activate your Adobe ID.

You can then access the product code that you have purchased and can activate your product.

hth
capt.
0
 

Author Comment

by:cmartineau
ID: 35000497
Yeah I tried contacting them and they weren't much help. Not to mention that I only recognized ever other word, he was saying something about we should have keys when we purchased the product and we dont, I dont even know who makes the purchases here and trying to track  that information down might take just as long as the shipment will.
0
 
LVL 30

Accepted Solution

by:
captain earned 500 total points
ID: 35000630
You should have been given the license information with your purchase, usually also with the Adobe ID.

I suspect your purchasing department would have given an email address, this would be the address Adobe sends the licensing confirmation to.

You should track this down as if the license info is used by somebody else in your organisation you may find that you cannot activate your product when it finally arrives if it has already been activated elsewhere.


0
 

Author Closing Comment

by:cmartineau
ID: 35000817
Alright will do, thank you for your time!
0

Featured Post

Networking for the Cloud Era

Join Microsoft and Riverbed for a discussion and demonstration of enhancements to SteelConnect:
-One-click orchestration and cloud connectivity in Azure environments
-Tight integration of SD-WAN and WAN optimization capabilities
-Scalability and resiliency equal to a data center

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Have you ever come up with a need of emailing only few pages of PDF file to one of yourfriend or colleague, instead of whole Adobe file? If yes, then surely you have face problems in doing that! Read this section as I have suggested multiple solutio…
In a previous article published here at Experts Exchange, Signature Image with Transparent Background (http://www.experts-exchange.com/Web_Development/Document_Imaging/A_12380-Signature-Image-with-Transparent-Background.html), I explained how to cre…
In this first video of the three-part Xpdf series, we introduce and describe Xpdf, a library containing nine command line utilities that perform various functions on PDF files. We show where the library is located and how to download it, discuss its…
In this fourth video of the Xpdf series, we discuss and demonstrate the PDFinfo utility, which retrieves the contents of a PDF's Info Dictionary, as well as some other information, including the page count. We show how to isolate the page count in a…

789 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question