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Adobe Acrobat X PRO Trial Version

Posted on 2011-02-28
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I am working for a company that was using Adobe Acrobat X PRO Trial Version and the trial version time length has expired. When I do a reinstall it remembers the previous install and automatically expires new copy. We ordered the full version but it is not going to be at our office for another week or two. Is there a way that I can get this to work until my full version arrives. I went into registry and found a setting for activited and trial version and I changed those numbers to a one which allows the program to run but after a short amount of time it must do an update/check and kicks you out. Any help would be greatly appreciated because our office can not use program now.
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Question by:cmartineau
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4 Comments
 
LVL 31

Expert Comment

by:captain
ID: 35000320
Hi

You should contact Adobe and get them to activate your Adobe ID.

You can then access the product code that you have purchased and can activate your product.

hth
capt.
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Author Comment

by:cmartineau
ID: 35000497
Yeah I tried contacting them and they weren't much help. Not to mention that I only recognized ever other word, he was saying something about we should have keys when we purchased the product and we dont, I dont even know who makes the purchases here and trying to track  that information down might take just as long as the shipment will.
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LVL 31

Accepted Solution

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captain earned 2000 total points
ID: 35000630
You should have been given the license information with your purchase, usually also with the Adobe ID.

I suspect your purchasing department would have given an email address, this would be the address Adobe sends the licensing confirmation to.

You should track this down as if the license info is used by somebody else in your organisation you may find that you cannot activate your product when it finally arrives if it has already been activated elsewhere.


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Author Closing Comment

by:cmartineau
ID: 35000817
Alright will do, thank you for your time!
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