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Mailbox full warning

Posted on 2011-02-28
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Last Modified: 2012-05-11
We are using the mailbox full warning messages and are getting questions about how often it is being sent to the user. We are using Hub Transport and are checking the mailbox store daily at 11:00 AM.
Does the user recive the warning message each time an email comes in or should it be just once per day? Is there a way to change it to be just once per day?
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Question by:ITHastings
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9 Comments
 
LVL 4

Expert Comment

by:geieea
ID: 35000312
Org Config > Mailbox > Database properties > Limits tab
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Author Comment

by:ITHastings
ID: 35000391
I have Org Config > mailbox > then tabs for Address Lists, managed Default Folders, Managed Custom Folders, Managed Folder Mailbox Polocies, Offline Address Book
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Expert Comment

by:geieea
ID: 35000437
For 2007, Server > Mailbox > Storage Group Properties > Limits Tab
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Author Comment

by:ITHastings
ID: 35000483
I have already set the limits, i am trying to figure out how oten the warning message is distributed to the mailbox. I would like to set it to once per day.
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LVL 4

Expert Comment

by:geieea
ID: 35000507
It's on the Limits Tab! It says Warning message interval. The problem is that if the prohibit send/receive interval is enabled, then they will get a warning every time they try to send or receive.
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Author Comment

by:ITHastings
ID: 35000608
My apologies, I did have the Prohibit send and recieve checked. Will the warning message work according to the schedule if we check Prohibit Send ?
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LVL 4

Expert Comment

by:geieea
ID: 35000707
If you do this, they will have very little incentive to clean up their mailbox. You should educate your users about mailbox limits. If they are nearing it, they need to clean out their mailboxes and the warning messages will magically stop.

Also, remind them to set up autoarchiving to avoid this problem altogether.
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Author Comment

by:ITHastings
ID: 35000796
thanks for the prompt response
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geieea earned 500 total points
ID: 35001256
I was not awarded the points for the solution.
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