Backup Exec System recovery can't see c: or D drives

on Windows SBS 2008.

Install went fine on Dell Poweredge 840 with Perc 6 raid 5 system.

When I go to define backup,it only see's the USB drive.

Any ideas?
LVL 30
pgm554Asked:
Who is Participating?
 
vahiidConnect With a Mentor Commented:
Normally this happens when you dont have the credentials set properly. In BE, click on Network -> Logon Accounts, and then either edit the default account and re-enter the password or setup a new account and set it as default (it has to be at least a local admin).

Also click on Tools -> Backup Exec Services -> Services credentials.., and change service account information and retype the username, domain (if applicable) and the password of an account with full admin rights on the computer (or domain if it is a domain environemnt).
0
 
pgm554Author Commented:
drivers also validate
0
 
pgm554Author Commented:
correction Perc 5 i for raid controller
0
Never miss a deadline with monday.com

The revolutionary project management tool is here!   Plan visually with a single glance and make sure your projects get done.

 
pgm554Author Commented:
I give it a shot
0
 
pgm554Author Commented:
I've seen goofy issues caused by service partitions on these machines too (the built in SBS backup would fail if you didn't remove it.
0
 
Tony GiangrecoCommented:
I'm assuming you have logged in as administrator.

Are you running Symantec Disaster Recovery from a CD or are you trying to install BE?

Are you running the SBS version of BE?
0
 
pgm554Author Commented:
Looks like UAC might have been getting in the way too,but re entering the credentials let's me see the drives.

I've had to renter credentials more than once,so there may be a bug somewhere else.
0
All Courses

From novice to tech pro — start learning today.