Random internal and external outlook emails coming back undeliverable when replied to.
Posted on 2011-02-28
Some of our email users are getting a undeliverable message:
Your message did not reach some or all of the intended recipients.
Subject: RE: dress for the wedding
The following recipient(s) cannot be reached:
LastName, FirstName on 2/28/2011 2:57 PM
The e-mail address could not be found. Perhaps the recipient moved to a different e-mail organization, or there was a mistake in the address. Check the address and try again.
This happens when a user REPLIES to an email. If they create a new email to the recipient it will arrive correctly. Every once in a while the replies will work as well but it is rare. I have not found any pattern between the users experiencing this problem. Some of the users are using Outlook 2003, others using Outlook 2007. This is going through our Exchange server 2003 and the problem started about a week ago and seems to be slowly coming up on more users. Another note is that once they get the failed delivery notice that email address is pulled from the auto fill in outlook.