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  • Status: Solved
  • Priority: Medium
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Get a message that says "The archives required to make an SSL connection are not available. Please contact your MetaFrame administrator" when launching Citrix applications.

I get a message that says "The archives required to make an SSL connection are not available. Please contact your MetaFrame administrator" whenever I try to launch a Citrix application (see the screenshot).

What do I need to do to fix this issue so that I will be able to run Citrix applications?

The operating system is Windows 7 32 bit.

Please let me know if any further information is needed.

The-archives-required-to-make-an.png
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Knowledgeable
Asked:
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1 Solution
 
David Johnson, CD, MVPOwnerCommented:
here is what citrix has to say about this http://support.citrix.com/article/CTX451210#prodrelated
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KnowledgeableNetwork EngineerAuthor Commented:
Resolved the issue by downloading the correct Citrix VPN client.
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