meelnah
asked on
How do I make my local client hard drive available when using RemoteApp on RDS?
Hi,
I have a Win Server 2008 R2 member server on my domain configured with the RDS role (RemoteApp Manager, RD Gateway Manager, and RD Session Host). My remote users access our accounting program via RemoteApp, which is working fine.
The one problem we have is that when they generate a report (such as a spreadsheet), they cannot find an option to save the file locally on their client workstation. I have verified that they are choosing to redirect all local devices (clipboard, printers, local drives, etc), with no luck. When they generate the report and attempt to save a copy of the file locally, the 'desktop' listed under favorites is actually on the RDS server. If I have them drill down further, everything listed under 'Computer' is local to the RDS, too.
If I go farther down to network, I can see a node called 'TSClient' that I assume is a 'Virtual' (for lack of a better word) representation of their RDP session with the RDS, but it doesn't have any network shares available to save the file to.
Am I missing something?
Pete
I have a Win Server 2008 R2 member server on my domain configured with the RDS role (RemoteApp Manager, RD Gateway Manager, and RD Session Host). My remote users access our accounting program via RemoteApp, which is working fine.
The one problem we have is that when they generate a report (such as a spreadsheet), they cannot find an option to save the file locally on their client workstation. I have verified that they are choosing to redirect all local devices (clipboard, printers, local drives, etc), with no luck. When they generate the report and attempt to save a copy of the file locally, the 'desktop' listed under favorites is actually on the RDS server. If I have them drill down further, everything listed under 'Computer' is local to the RDS, too.
If I go farther down to network, I can see a node called 'TSClient' that I assume is a 'Virtual' (for lack of a better word) representation of their RDP session with the RDS, but it doesn't have any network shares available to save the file to.
Am I missing something?
Pete
Are you sure Client Drive Mapping is enabled, and not disabled, disabled in Group Policy?
ASKER
I haven't set up any new or changed any of the default GPO's... is that a default policy?
I can confirm that they are presented with a checkbox to map local drives upon authentication.
I can confirm that they are presented with a checkbox to map local drives upon authentication.
On your RemoteApp server, go to:
Server Manager -> Roles -> RDS -> RemoteApp Manager
Find the option that says "RDP Settings" and click on it. Then make sure that 'Disk drives' are checked under Devices and resources.
Server Manager -> Roles -> RDS -> RemoteApp Manager
Find the option that says "RDP Settings" and click on it. Then make sure that 'Disk drives' are checked under Devices and resources.
ASKER
all five options (printers, clipboard, pnp devices, disk drives, and smart cards are checked...
ASKER CERTIFIED SOLUTION
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ASKER
Good call... Drive redirection was disabled with a check mark...
testing now
testing now
You do have a logon script set in place for these users don't you?? I am sure you do but I would make sure that it is working correctly for those users locally before troubleshooting remote app any further.
ASKER
I don't have a logon script for the users, as they aren't actually connecting to any local desktops... they are only running a published remote application. Do you suggest that I need to have some restriction in place? The remote desktop functionality is not enabled at this point, so they are only presented the app.
ASKER
vahiid,
perfect call with the RDP-Tcp properties... working fine now.
thanks!
perfect call with the RDP-Tcp properties... working fine now.
thanks!