I have a Win Server 2008 R2 member server on my domain configured with the RDS role (RemoteApp Manager, RD Gateway Manager, and RD Session Host). My remote users access our accounting program via RemoteApp, which is working fine.
The one problem we have is that when they generate a report (such as a spreadsheet), they cannot find an option to save the file locally on their client workstation. I have verified that they are choosing to redirect all local devices (clipboard, printers, local drives, etc), with no luck. When they generate the report and attempt to save a copy of the file locally, the 'desktop' listed under favorites is actually on the RDS server. If I have them drill down further, everything listed under 'Computer' is local to the RDS, too.
If I go farther down to network, I can see a node called 'TSClient' that I assume is a 'Virtual' (for lack of a better word) representation of their RDP session with the RDS, but it doesn't have any network shares available to save the file to.
Am I missing something?