I am trying to understand how to email a contact record in outlook to someone else. Our sales manager has a problem that whenever he tries to forward on a contact record to someone else outside our company, the contact record is empty. We have an exchange server, and when he forwards a contact to me, I can see the contact just fine. I had him email me a contact record to my yahoo address, and in my yahoo, it appears as a .eml file, which I cannot seem to open. He said he forwarded himself a contact to his personal email (pop account) to his home computer which also uses outlook, and he said his personal outlook pop email account has an empty contact record. Do we have a problem with our email/Outlook, or do I just not understand how outlook contacts should be forwarded on to other people outside our company? We use Outlook 2003 and Exchange 2003 by the way.