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Email a contact record in Outlook 2003

Posted on 2011-02-28
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Last Modified: 2012-08-13
I am trying to understand how to email a contact record in outlook to someone else.  Our sales manager has a problem that whenever he tries to forward on a contact record to someone else outside our company, the contact record is empty.  We have an exchange server, and when he forwards a contact to me, I can see the contact just fine.  I had him email me a contact record to my yahoo address, and in my yahoo, it appears as a .eml file, which I cannot seem to open.  He said he forwarded himself a contact to his personal email (pop account) to his home computer which also uses outlook, and he said his personal outlook pop email account has an empty contact record.  Do we have a problem with our email/Outlook, or do I just not understand how outlook contacts should be forwarded on to other people outside our company?  We use Outlook 2003 and Exchange 2003 by the way.
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Question by:jbobst
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by:pmorton23
ID: 35002933
the contact is not empty, its more of the fact that exchange is not there to read it so it appears empty. yahoo and gmail do not use exchange and will not be able to deal with the .eml format. this will work if you email a contact to another company that is using exchange. the at home outlook is not running on exchange.
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pmorton23 earned 250 total points
ID: 35002947
you can open the contact, select save as. this will make it into a .rtf file (rich text) or you can select export to vcard and send that.
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by:jbobst
ID: 35007664
Thanks for the information.  So, because we are running exchange, the contacts in Outlook are in a specialized format, unreadable by other mail clients.  The vcard is pretty universal?
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by:pmorton23
ID: 35010324
correct. you can export contact as vcard or .rtf, but vcard is better.
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