I understand that there may be a limited amount of people who are familiar with the particular situation. I have an MSP platform by N-Able Technologies that we use for managing customers networks. Bundled into the platform is their Endpoint Security which is really just Panda Virus software. I attempted to un-install the software today so that I could install a grown up’s virus software for our network. The un-install is done through the management console of the N-Central server, just simply untick the check box for Endpoint Security and the un-install begins fairly instantaneous. The server usually goes through a reboot and this happens within a matter of seconds as it did today. However the server goes all the way to the login screen and if left alone it will shutdown and reboot and it will continue to go through this process. I was able to login quickly when the server boots to the login screen and I can view the desktop for about 5 seconds. I can see the alert banner that pops up usually from N-Central saying that the computer will be rebooted.
This is my main server that has my exchange and all my network shares. I have been abandoned by N-Able, is there any type of a file that has the reboot command stored in it that can be cleared? The server can boot to safe mode with networking, The Endpoint Security program is not listed in the programs list but the Panda Services are listed in services.