OWA access issue after installing Exchange 2007 SP3

Hey everyone,

I recently installed Exchange 2007 SP3 along with rollup 2. Everything seems to be working fine expect for OWA and only when logged in with view-only admins with full permissions to all mailboxes - for example, the besadmin account. When trying to access any mailbox within any of the stores in the origination, I get the following error (entire error below). The key seems to be:

Inner Exception
Exception type: Microsoft.Mapi.MapiExceptionLogonFailed
Exception message: MapiExceptionLogonFailed: Unable to make connection to the server.

Not sure why login is failing or why the server would state it’s unable to make connection to the server (all servers are on the same box and MAPI clients are connecting fine as far as I can tell). As long as I login as domainuser\self, I don’t have any problems. I need to be able to login frequently to accounts with the besadmin but am more concerned this problem will advance into some strange permission issue. Entire error here and thanks in advanced:


Request
Url: https://xxx.xxx.com:443/owa/default.aspx
User host address: xxx.xxx.xxx.xxx

Exception
Exception type: Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException
Exception message: Cannot open mailbox /o=xxx/ou=xxx/cn=Recipients/cn=besadmin.

Call stack

Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString)
Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags)
Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString)
Microsoft.Exchange.Data.Storage.MailboxSession.Open(ExchangePrincipal mailboxOwner, WindowsPrincipal authenticatedUser, CultureInfo cultureInfo, String clientInfoString)
Microsoft.Exchange.Clients.Owa.Core.OwaWindowsIdentity.CreateMailboxSession(ExchangePrincipal exchangePrincipal, CultureInfo cultureInfo)
Microsoft.Exchange.Clients.Owa.Core.UserOptions.LoadSharedCalendarTimezoneSetting(TimezoneSetting& setting)
Microsoft.Exchange.Clients.Owa.Core.UserOptions.Load(IList`1 properties)
Microsoft.Exchange.Clients.Owa.Core.UserOptions.LoadAll()
Microsoft.Exchange.Clients.Owa.Core.UserContext.Load(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.CreateUserContext(OwaContext owaContext, UserContextKey userContextKey, UserContext& userContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext)
System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Inner Exception
Exception type: Microsoft.Mapi.MapiExceptionLogonFailed
Exception message: MapiExceptionLogonFailed: Unable to make connection to the server. (hr=0x80040111, ec=-2147221231) Diagnostic context: ...... Lid: 16280 dwParam: 0x6BA Msg: EEInfo: ComputerName: n/a Lid: 8600 dwParam: 0x6BA Msg: EEInfo: ProcessID: 956 Lid: 12696 dwParam: 0x6BA Msg: EEInfo: Generation Time: 2011-03-01 01:08:40:372 Lid: 10648 dwParam: 0x6BA Msg: EEInfo: Generating component: 2 Lid: 14744 dwParam: 0x6BA Msg: EEInfo: Status: 1722 Lid: 9624 dwParam: 0x6BA Msg: EEInfo: Detection location: 390 Lid: 13720 dwParam: 0x6BA Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6BA Msg: EEInfo: NumberOfParameters: 2 Lid: 8856 dwParam: 0x6BA Msg: EEInfo: prm[0]: Unicode string: xxx.xxx.INC Lid: 8856 dwParam: 0x6BA Msg: EEInfo: prm[1]: Unicode string:xxx Lid: 23065 EcDoConnectEx called [length=67] Lid: 17913 EcDoConnectEx returned [ec=0x80040111][length=56][latency=0] Lid: 19778 Lid: 27970 StoreEc: 0x80040111 Lid: 17730 Lid: 25922 StoreEc: 0x80040111

Call stack

Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx)
Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache, ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String serverDn, String userDn, String user, String domain, String password, String httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32 cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32 cbAuxBufferSize)
Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)