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How do I fix my audio device using the driver finder I already install?

Posted on 2011-02-28
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Last Modified: 2014-11-26
I installed Driver Finder and I can't update my drivers. I scanned it like it said, then I waited for it to finish then on the side of the
drivers it says open but I don't fully understand how to open/unzip files can you please help??
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Question by:Lene_1012
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13 Comments
 
LVL 3

Expert Comment

by:mnation1
ID: 35003912
I'm not familiar with Driver Finder, but I can help you through the standard way of installing drivers.  Do you know the model of your soundcard?  If not, what's the manufacturer of your computer and the model?  Another way to figure it out is to right-click 'My Computer' and choose 'Manage', then click 'Device Manager', and double-click 'Sound .. devices'.  What do you have in there?
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Author Comment

by:Lene_1012
ID: 35003938
I see an ! mack next to C-Media AC97 Audio Device Itries reinstalling it and still doesn't work. I have windows xp
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Author Comment

by:Lene_1012
ID: 35003944
All I want is to get my sound back and I can't do it
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LVL 3

Accepted Solution

by:
mnation1 earned 2000 total points
ID: 35004080
This link below will let you download the driver software (CNet).  After it downloads, choose to Open it.  You should see a folder called WDM inside it.  Drag the WDM folder onto your desktop.  Then open it up from your desktop and double-click Smwizard.exe.  Follow the instructions it gives you.  That should attempt to automatically reinstall the audio driver for you.

http://dw.com.com/redir?edId=3&siteId=4&oId=3000-2120_4-154785&ontId=2120_4&spi=eaecbc35fb63ec75f024f584736c00c4&lop=link&tag=tdw_dltext<ype=dl_dlnow&pid=421548&mfgId=10036382&merId=10036382&pguid=xbsrGgoOYJQAAAKst2AAAAEX&destUrl=http%3A%2F%2Fdownload.cnet.com%2F3001-2120_4-154785.html%3Fspi%3Deaecbc35fb63ec75f024f584736c00c4

good luck!
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Author Comment

by:Lene_1012
ID: 35009748
Ok I downloaded what you told me but nothing pops up after it downloaded, how do I check if it did download? I dont understand how to drag the wdm how do I get to that file and drag it like you said, I clicked download then I waited and nothing comes out asking me to open. I'm lost

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Author Comment

by:Lene_1012
ID: 35010058
I found the wdm andopened it now how do I don't see no Smwizard.exe where do I find that?
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LVL 3

Expert Comment

by:mnation1
ID: 35010637
Do you have any files in the wdm folder?
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Author Comment

by:Lene_1012
ID: 35011388
Yes now what do I need to do
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LVL 3

Expert Comment

by:mnation1
ID: 35011495
Please list the files you see there.
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Author Comment

by:Lene_1012
ID: 35011722
Some files i were'nt able to show you i dont no why but heres most of them

alcrmv.exe
alcchkid.exe
alcrmv9x.exe
alcrmv64.exe
ALCXDEV.EXE
ChCfg.exe
GETDXVER.EXE
Readme.txt
RtlExUpd.dll
SetCDfmt.exe
setup.exe
setup.ini
0
 
LVL 3

Expert Comment

by:mnation1
ID: 35011818
Ahh ok.  Double-click setup.exe and follow the instructions it provides.  You should be close now!

-mitch
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