Enabling incoming email in sharepoint 2007

Posted on 2011-03-01
Last Modified: 2012-05-11
I am trying to email-enable a document library and get the error: "Unable to assign this e-mail address to the list, because the address is in use. "

however, i can't seem to find another document library set up with the same e-mail address.
I have deleted that address and library and created both from scratch but still getting the same error.

Question by:lotusboy
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3

Accepted Solution

AlMothanaAlOmari earned 500 total points
ID: 35005049

Assisted Solution

lotusboy earned 0 total points
ID: 35005661
Below link was really helped. 

Now the original error is gone. But I can't see emails in library. According to above link I have checked
the log file in C:\Program Files\Common Files\microsoft shared\Web Server Extensions\12\LOGS
and fould below entry I don't understand what does that means. It says service has processed 0 messages but I  have send test message.
03/01/2011 10:18:18.75       OWSTIMER.EXE (0x0F94)                         0x08AC      Windows SharePoint Services         E-Mail                              6871      Information      The Incoming E-Mail service has completed a batch.  The elapsed time was 00:00:00.  The service processed 0 message(s) in total

Expert Comment

ID: 35005822
reset your timer service then try agian
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!


Author Comment

ID: 35005836
how can I do that ?

Author Comment

ID: 35005857
Ok I have restarted timer service but still no luck I cant see the emails

Author Comment

ID: 35005906
I think my exchange server is not talking to my sharepoint can troubleshoot that ?


Author Closing Comment

ID: 35145276
Dont use Directory Management Service

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Mailbox Overload?
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question