mattibutt
asked on
blackberry mail store service is not starting error code 5406
hi
i have a BES it worked fine till yesterday today i am unable to receive emails on blackberry when i examined i am unable to start blackberry mail store service error code 5406
please advice
i have a BES it worked fine till yesterday today i am unable to receive emails on blackberry when i examined i am unable to start blackberry mail store service error code 5406
please advice
What version of BlackBerry are you using? What OS is installed and what version of Exchange?
ASKER
blackberry version 5. 0.1.13
server sbs 2008
exchange 2007
it worked fine till yesterday until i have restarted exchange store service
server sbs 2008
exchange 2007
it worked fine till yesterday until i have restarted exchange store service
What service pack of Exchange are you running?
Could you post the details of the error you're getting please?
Could you post the details of the error you're getting please?
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ASKER
No updates applied I have already tried to restart prior to posting a question blackberry mail storr doesn't start giving error of 5406 now I have also find one strange problem when I clicked on mapi on BB settings it catches an error nothing change on my side exccept yesterday I have restarted exchange store
Can you recreate the MAPI-Profile for the besadmin please and try again?
If that doesn't work, can you post the details of the error you're getting?
If that doesn't work, can you post the details of the error you're getting?
ASKER
how do i create mapi profile?
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ASKER
hi
i have followed the instructions on the kb i have deleted the profile but i can not create new profile
Mapi-profile-error1.JPG
Mapi-profile-error2.JPG
i have followed the instructions on the kb i have deleted the profile but i can not create new profile
Mapi-profile-error1.JPG
Mapi-profile-error2.JPG
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ASKER
i have already done that the problem is i cant reboot yet at the same time i have a 2nd server i am intending to move it there which 8gb and so far not used so i will give it a go i had some message like cod version is different then exchange would you please send me some links to address that
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ASKER
i thought of that but now i think i need to get this back asap so first thing would be to fix this now i dont know whether restart will fix after installing the Collaboration Data Objects, version 1.2.1
ASKER
hi
you know after deleting the profile from registry did i have to restart for changes to take affect so far no luck i can not get my head around this
you know after deleting the profile from registry did i have to restart for changes to take affect so far no luck i can not get my head around this
ASKER
i am anticipating the actual installation has been corrupted so now i will reinstall on the server and the outcome
ASKER
finally i have managed to sort it out after re-installing several times and updating the file Collaboration Data Objects, version 1.3.1
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Thanks for the feedback!
ASKER
thanks guys it was a nightmare i am glad its over