• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 861
  • Last Modified:

lexmark 3550 driver does not install on windows 7 64bits

I am trying to install a Lexmark 3550 driver on Windows 7 64 bits.
This is a Wi-Fi and USB printer
I found the correct driver on the manufacturer website, and the install procedure does not show ant error, but at the end the driver is not installed.
The same driver works on Windows 7 32bits.
The Microsoft tech site and the Lexmark site say the driver is ok for Windows 7 64bit.

How can I fund out what's is going wrong with the install ?
Is there a way to manually add this printer.
0
rsekkel
Asked:
rsekkel
1 Solution
 
jarrod_williamsCommented:
Hi their.

Try this link, http://www.siliconguide.com/drivers/device/188/

I download all my drivers from this site, never had a problem with any of them.
0
 
FayazCommented:
rsekkel:

I am not sure which driver you have downloaded and used.  Below is the link, where you can donload the Windows 7 drivers for your printer.  Please try and post your comments.

http://support.lexmark.com/index?page=content&id=DR19532&docLocale=en_US&segType=recommendedSegmentMICROSOFT

Regards, Fayaz
0
 
rsekkelAuthor Commented:
Hi !

Thanks for your prompt attention to my email.

I already tried the drivers from this site, with no success.

When I connect the printer to the USB port Windows can't find the driver installed, so it suggests the driver download from Lexmark site - you just have to click for the download. But even after installing this driver (with no errors or warnings), the system cannot find the driver.

Regards,

Ronald
0
Take Control of Web Hosting For Your Clients

As a web developer or IT admin, successfully managing multiple client accounts can be challenging. In this webinar we will look at the tools provided by Media Temple and Plesk to make managing your clients’ hosting easier.

 
bmsjeffCommented:
Try connecting to pc, instead of picking driver, pick WINDOWS UPDATE.
This may take several minutes to populate the box.
Pick the lexmark driver from here and test.
0
 
jarrod_williamsCommented:
they should just install. have you tried restarting your machine?

Here is another site you can try:

http://driverscollection.com/?H=X3550&By=Lexmark&SS=Windows 7 64-bit

If this installation fails, then it is not the drivers.
0
 
Jackie ManCommented:
Normally 32 bit driver will not work for 64 bit OS.

Try to extract the dirver package manually by WinRAR and see whether there is a x64 folder inside and manually point to that x64 folder when you are asked for the location of the drive.
0
 
Jackie ManCommented:
I have just downloaded and extracted the lexmark driver from http://support.lexmark.com/index?page=content&id=DR19532&docLocale=en_US&segType=recommendedSegmentMICROSOFT and my finding indicates that this driver will not work under 64 bit os as it is designed for x86 OS.

0
 
Jackie ManCommented:
If yes, it is a discontinued product and does not offically supported under windows 7.

Try the vista 64 bit driver instead from the link below.

http://support.lexmark.com/index?page=content&id=DR13446&docLocale=en_US&segType=recommendedSegmentMICROSOFT
0
 
hdhondtCommented:
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
0

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now