Solved

Outlook 2010 Default e-mail client is not properly installed

Posted on 2011-03-01
6
1,014 Views
Last Modified: 2012-06-27
When one of my users tried to use an e-mail link from our website, she gets the following error:  Could not perform this operation because the default mail client is not properly installed.
0
Comment
Question by:SheilaG
  • 3
  • 2
6 Comments
 
LVL 2

Expert Comment

by:Little_K
ID: 35007748
What email program does she use?

You will probably find that she uses webmail such as gmail or yahoo, etc.
0
 
LVL 4

Expert Comment

by:racastillojr
ID: 35007761
Did you take a look at this link from Microsoft? It has the setps to resolve the issue.

http://support.microsoft.com/kb/312346
0
 

Author Comment

by:SheilaG
ID: 35007763
Outlook 2010 on our Exchange 2007 Server
0
VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

 

Author Comment

by:SheilaG
ID: 35007786
Dear Racastillojr,
I did see this at Microsoft; however it refers to Windows Xp and 98.  She is using Vista Professional with outlook 2010
0
 
LVL 2

Accepted Solution

by:
Little_K earned 500 total points
ID: 35007847
In Internet explorer go to tools>internet options>programs>set programs>set default programs and make sure Micrsoft offcie outlook is set as default email program
0
 

Author Closing Comment

by:SheilaG
ID: 35008098
i SHOULD HAVE KNOWN THAT MYSELF BUT THANKS FOR THE REMINDER.
0

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outlook Free & Paid Tools
If you don't know how to downgrade, my instructions below should be helpful.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question