I have worked in IT for about 21 years, but mostly with the same company and on IBM AS400/ISERIES equipment. I earned my MCSE NT 4.0 back in the 90's but the IT director we had at the time thought IBM was the preferable job and made me IT manager of the IBM equipment, giving me limited access to the basic DELL server builds. Things have changed, my old boss was let go and my new IT director is pro Microsoft. To save my own job I scrambled to get my MCSA in 2003, then MCITP SERVER 2008 and tried to prove myself in the Microsoft world. I was kept on as "desktop support" and I eventually was successful and being promoted to Junior Engineer. After about 4 months, we had a horrible system crash, most of which, I had nothing to do with, but we were in a crunch and emergency action had to be taken. My boss through some tasks at me, including rebuilding a RAID array. I was confused because all the RAID I had seen up until then had been software Microsoft RAID and I was not comfortable with the DELL bios. He was a little concerned at how fast I had to call DELL to get help setting up the RAID. I think I did pretty good, but apparently some of the fundamentals he assumed all engineers should know were lacking. Is there a cert or course that would get me up to speed on basic DELL hardware, building servers, RAID, ETC. I do not like being referred to as a "paper engineer" or "engineer with basic voids". Even though I have learned a lot about hardware RAID that last week I am sure there are other things I should know about compatible processors, memory, drive speed, etc. I want to correct this situation ASAP. All suggestions welcome....thanks