Solved

IE8 will not allow PDF viewing

Posted on 2011-03-01
6
892 Views
Last Modified: 2012-06-27
Hi!

Everytime I visit one particular website and try to view a report in PDF I get the following error message: to help protect your security IE blocked this site from downloading files to your computer, click here for options. I click the download option and I get a blank screen that says about:blank
Any specific ideas how I can fix this?
TIA
0
Comment
Question by:TrueBlue
6 Comments
 
LVL 5

Assisted Solution

by:Chris-Vielife
Chris-Vielife earned 166 total points
ID: 35007937
Hi

Have you tried adding the site to your trusted sites list.

Tools > Internet Options > Security > "click on the green tick" Trusted Sites" then press Sites button

and add it there.

Hope that works for you.

regards
0
 
LVL 8

Expert Comment

by:lancecurwensville
ID: 35008094
Internet Options, go to Internet zone.  Custom level.  Scroll till you see downloads.  If Auto Prompt for download is disabled, enable it (By default it is disabled).  Next time you go to page it will prompt you whether you want to open or download.  Adding one site to trusted sites works for that site, but if you go to other sites, you will experience the same issue.
0
 
LVL 26

Accepted Solution

by:
souseran earned 167 total points
ID: 35008230
If you are able to view .PDF files on every other site, you may be receiving that message because there is malware on the one site where you are not able to get the .PDF. Before you add the site to your Trusted Sites, you might want to confirm this by using something like Google's Safe Browsing diagnostic page. In your browser, use:

http://www.google.com/safebrowsing/diagnostic?site=test.com

Replace the test.com domain name with the site url for the site you want to check.
0
Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

 

Author Comment

by:TrueBlue
ID: 35008451
ok, I tried all three suggestions.
The site was tested ok with the Google diagnostic.
I still get the say warning and only the option to download not view.
Even when I select download it says blank page.
I tried it on six different reports and get the same result.
A blank page.

Any other ideas?
0
 
LVL 8

Expert Comment

by:lancecurwensville
ID: 35008499
Which Adobe product do you have;  Acrobat Professional or Acrobat reader?    Which version are you running?
0
 
LVL 8

Assisted Solution

by:lancecurwensville
lancecurwensville earned 167 total points
ID: 35009397
Internet options, programs, manage add-ons.

Check to make sure adobe pdf is enabled.  If it is disabled, it will not allow you to open the pdf in the web browser.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Problem I downloaded the Microsoft Internet Explorer 9 Beta, today, to give it a test drive and maybe write a review for the site, and it failed miserably and got stuck in a crash restart loop. The error message given is as illustrated below i…
I annotated my article on ransomware somewhat extensively, but I keep adding new references and wanted to put a link to the reference library.  Despite all the reference tools I have on hand, it was not easy to find a way to do this easily. I finall…
Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…

912 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now