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Having a problem with Windows 7 offline files

Posted on 2011-03-01
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Last Modified: 2012-05-11
I'm having a problem with Windows 7 offline files with some users.
I've redirected their documents to a share on the server. When they are on the road and connected through the VPN they have access to their documents. if I unplug them from the network they have their documents (Sometimes).
Sometimes when they are on the road, their documents folder disappears.
It shows that it is syncing and always available offline.
Any idea on why the documents folder disappears?
I need the user to always have acces to their documents and also backed up on the Server.

Any suggestions would be appreaciated.
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Question by:revellej
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Accepted Solution

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Rodney Barnhardt earned 500 total points
ID: 35011697
Are you running a 2008 server? Apparently, this really only works well with 2008. Other versions (2000 or 2003) there are problems.

I have been researching and found the following. The first is an entire discussion, which someone working with MS on this issue, at the bottom there is another link. This is the second one below, that people have had work to correct the problem.

http://social.technet.microsoft.com/Forums/en-US/w7itpronetworking/thread/67d36d92-b630-45c5-82ce-6e89c5892cbf

http://www.sevenforums.com/network-sharing/61328-offline-files-doent-update-files-changed-locally.html
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Author Comment

by:revellej
ID: 35016839
Were running this on 2003 Server. I was able to get everything to work on my Computer this morning, now I need to go over what I did and duplicate it on another one. Thanks for the reply but this does not apply to my problem although it does give me a better understanding of it.
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LVL 32

Assisted Solution

by:Rodney Barnhardt
Rodney Barnhardt earned 500 total points
ID: 35017573
Well, it appears in their infinate wisdom, that MS really designed this to work with Win2008. It is like when Vista first came out, file tranfers to our server were really slow. Once again, MS said this works better with 2008. Almost like trying to force users to upgrade.
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Author Comment

by:revellej
ID: 35019683
I found the solution to my problem:
http://windows.microsoft.com/en-US/windows7/Working-with-network-files-when-you-are-offline
Everything seems to be working correctly now. Your right, MS does'nt make things easy. They want everyone to upgrade.
Thanks for your help on this. I'm going to give you some points for helping me get a better understanding of this.
Thanks again.
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Author Closing Comment

by:revellej
ID: 35019725
I found the solution to my problem:
http://windows.microsoft.com/en-US/windows7/Working-with-network-files-when-you-are-offline
Everything seems to be working correctly now
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