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PDF files print partially off page
I am Having an issue with a specific user's ability to print forms using adobe acrobat 9. The user's machine uses XP pro within a windows domain. The printer is a Xerox 5150 that is managed by a windows print server. The issue is that the user tries to print a form that many users commonly use and print, except when this user prints it, it prints with an increased top margin, causing the document to cut off at the bottom. Will appreciate any help with this issue
On the Acrobat printer dialog window, is the user selecting "Fit to printable area" under "Page Scaling?"
ASKER
Yes, I've tried printing with that option selected and unselected, same issue, either way
Could you see if Choose paper source by PDF page size is selected at the Print prompt? If so, could you uncheck it and proceed with a print job to see if the output works as it should?
ASKER
I have tried that also, it too returns with the same outcome
Last thing to try might be to flush the existing (hopefully PostScript) print driver on this system and then re-add it to see if this resolves the issue.
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