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Eric BrunningFlag for United States of America

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Xerox Phaser 8400 error code 07,010.43

I have a Xerox Phaser 8400 that all of a sudden shows error code 07,010.43 on the display screen.  I have rebooted the printer with no resolution.  The Xerox website does not give any information on how to clear this message besides contacting a Xerox repair center.  Does anyone know what this error is and how to clear it.
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sweeps

There should be more digits at the end of that error.  can you please add them here.
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Full error code is 07,010.43:1476.  I did not include it because I was told that it is just the page count....sorry
I beleive 07.010.43 is that the print head is stucj in the tilt position. 1476 should be the page count.
Is there a little more information on when the error message started happening?
shortly after a power bump in our district.  I also read that it should not be plugged into a power strip.  I have it plugged into the wall directly now and rebooted the printer yet still receive the same error.  Is there any documentation showing where the print head is and how to access it.  Would be great to get some schematics on this printer....thanks
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mostrovsky
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