Link to home
Start Free TrialLog in
Avatar of Axis52401
Axis52401Flag for United States of America

asked on

Exchange 2003/ Outlook 2007 Deleted Item retention

My office uses Exchange 2003 with Outlook 2007. I have about 40 users. On some users stations their deleted items remain forever or until deleted manually. On others they delete after a day or week. I cannot find what setting or policy that controls this. On all accounts on the Exchange General tab they are set to use Mailbox defaults. I don't have any custom polices in the Exchange manager.

It seems like some sort of user setting in Outlook but I cannot find it. All I have found is the checkbox to automatically delete items on exit and that is not checked on any of them. How ca I standardize this or at least adjust it on a per user basis?

Thanks
Avatar of mnation1
mnation1

Sure.  In Outlook it's Tools > Options > "other" tab, and check the box to empty the deleted items folder on exit.  Was that what you needed?

-mitch
Avatar of Axis52401

ASKER

No, I saw that, it seems that some peoples Outlook deletes their deleted items after a day and others after a week and some others at various time or never. It seems there is some sort of schedule effecting some of them but not all of them. I need it to stop deleting the deleted items
Is it possible that deleted items are being moved to the archive file at various times for different users?

Also, I assume you are talking about the deleted items folder, and not the "recover deleted items" option.
I checked the auto archive on a few of the PC's and no I'm not talking about the recover  deleted items option. It must be something on the individual stations because if it were some sort of policy it would effect all right?
ASKER CERTIFIED SOLUTION
Avatar of sysreq2000
sysreq2000

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial