Solved

Unable to view content sources or crawl history in Search server 2010 Central Administration

Posted on 2011-03-01
6
1,322 Views
Last Modified: 2012-05-11
I setup a 2010 Search server express install on a dedicated server a year ago and set several content sources to be crawled. I edited very little of the default setup, just some cosmetic changes on the search page but generally a default install and config. The server ran smoothly for a year with a dozen people searching daily for documents added to the file server's repositories which are crawled incrementally twice an hour with a full crawl on the weekends.

Recently I was informed that new items were not showing up in the searches so I checked Sharepoint 2010 Central Administration Search Administration to review the crawl / index results and encountered the following issues:

1.      Crawl history just says loading but never loads
2.      When I click on content sources in the left pane, the page won’t load.
Notes:
Other pages within central administration seem fine and web parts that have nothing to do with crawl are unaffected?
I have rebooted the server and restarted the  SPSearch4 service.
No changes have been made to accounts or passwords

Please give me a little direction regarding where to begin troubleshooting this issue, I am not a SharePoint guy and I’m just familiar enough to be dangerous.
0
Comment
Question by:SoleraIT
  • 4
  • 2
6 Comments
 

Expert Comment

by:SullivansComputerServices
ID: 35011016
Log into your SharePoint DB under SQL Server Management Studio and make sure the Search DB is online.
0
 

Author Comment

by:SoleraIT
ID: 35011231
Im downloading SSMS 2010 now and will get back to you. thx
0
 

Expert Comment

by:SullivansComputerServices
ID: 35011570
I've also had this happen when both "SharePoint Foundation Search V4" and "SharePoint Server Search 14" were running.
Go to Services and make sure you don't have both running. If both are running, stop and diable "SharePoint Foundation Search V4".
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 

Author Comment

by:SoleraIT
ID: 35012805
I finally installed and used Sql Management Studio 08 and connected to the Sharepoint instance. I located the Crawl DB and it is online as well as each DB listed.

I have both of the services you mentioned on this server:
"SharePoint Foundation Search V4" and "SharePoint Server Search 14"
Each was set to manual start and each was running. I stopped & disabled the SharePoint Foundation Search V4 service but there was no change in the afore mentioned issues.
0
 

Accepted Solution

by:
SoleraIT earned 0 total points
ID: 35017843
I used the option within the administration page to reset the indexes last night. I checked the server this morning and everything worked as it should, I found I had 2 content sources (each with over 50,000 documents) set to incrementally scan every 5 mins. It would appear each incremental crawl took 30 min or more so this schedule meant there were always multiple scans running which may have been the issue?

Resetting the indexes, which seemed a scary proposition, was a simple operation and solved my issue.

0
 

Author Closing Comment

by:SoleraIT
ID: 35067732
issues resolved
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

I have just recently built a new SharePoint 2007 farm on a complete Windows 2008 R2 server platform and part of my standard build procedure is to implement a warm up routine, usually in the form of a script that is scheduled every morning to launch …
The vision: A MegaMenu for a SharePoint portal home page The mission: Make it easy to maintain. Allow rich content and sub headers as well as standard links. Factor in frequent changes without involving developers or a lengthy Dev/Test/Prod rel…
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question