Mailbox not auto-archiving

We're running EV 7.5 with Exchange 2007 SP2 mail system .

Everything seems to work apart from auto-archiving for one user. He has the same archiving policy as other people, is on the same Exchange server as other people, but auto-archiving won't work and has never worked. Manual archiving works fine.

I have disabled/re-enabled archiving on the mailbox, re-synced the mailbox with EV.

Can anyone suggest any places to go for troubleshooting or any other steps to take?
elpaso1Asked:
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Glen KnightCommented:
I've seen this once before a couple of weeks ago and it was a problem with the mailbox.

The only way I could fix it was to export the mailbox, delete it, create a new mailbox then re-import the exported data.
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Glen KnightCommented:
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
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