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This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
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This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.

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We're running EV 7.5 with Exchange 2007 SP2 mail system .<br />
<br />
Everything seems to work apart from auto-archiving for one user. He has the same archiving policy as other people, is on the same Exchange server as other people, but auto-archiving won't work and has never worked. Manual archiving works fine.<br />
<br />
I have disabled/re-enabled archiving on the mailbox, re-synced the mailbox with EV.<br />
<br />
Can anyone suggest any places to go for troubleshooting or any other steps to take?<br />

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We're running EV 7.5 with Exchange 2007 SP2 mail system .

Everything seems to work apart from auto-archiving for one user. He has the same archiving policy as other people, is on the same Exchange server as other people, but auto-archiving won't work and has never worked. Manual archiving works fine.

I have disabled/re-enabled archiving on the mailbox, re-synced the mailbox with EV.

Can anyone suggest any places to go for troubleshooting or any other steps to take?


Mailbox not auto-archiving

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

An email client, email reader or more formally mail user agent (MUA) is a computer program used to access and manage a user's email. A web application that provides message management, composition, and reception functions is sometimes also considered an email client, but more commonly referred to as webmail.

Email Software

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.