We're running EV 7.5 with Exchange 2007 SP2 mail system .
Everything seems to work apart from auto-archiving for one user. He has the same archiving policy as other people, is on the same Exchange server as other people, but auto-archiving won't work and has never worked. Manual archiving works fine.
I have disabled/re-enabled archiving on the mailbox, re-synced the mailbox with EV.
Can anyone suggest any places to go for troubleshooting or any other steps to take?