Solved

OCS 2007 R2 - Live Meeting: Sharing a files fails

Posted on 2011-03-01
6
897 Views
Last Modified: 2013-11-29
Hi.

When we try to share a file with a person outsite our network, it gives us an error on the computer outsite our network: "Content failed to download due to  a problem with the Conference Center configuration. Contact your administrator"... I'm the f* admin and I have no f* clue :).. On the computer on the inside, it keeps loading the document... I've tried sharing a whiteboard and it works perfectly... So its only the file sharing..

Does anyone know how to solve this?
0
Comment
Question by:Sum Wum
  • 3
  • 3
6 Comments
 
LVL 13

Expert Comment

by:AshwinRaj111
Comment Utility

Do you have Reverse Proxy Configured for OCS on the Firewall? (Like an ISA Server).

Was the file sharing feature from outside working before?
0
 
LVL 1

Author Comment

by:Sum Wum
Comment Utility
We havent got any reverse proxy.

No file-sharing has never worked and the whiteboard didnt work until last week where we made som changes.
0
 
LVL 13

Expert Comment

by:AshwinRaj111
Comment Utility

The File Sharing externally is possible only if we have Reverse Proxy Configured on your Firewall.

http://www.ocspedia.com/Misc/Reverse_Proxy.htm
0
Wish Marketing would stop bothering you?

Is your marketing department constantly asking for new email signature updates? Are they requesting a different design for every department? Do they need yet another banner added? Don’t let it get you down! There is an easy way to manage all of these requests...

 
LVL 1

Author Comment

by:Sum Wum
Comment Utility
I know best practise is to have a reverse proxy. But shouldn't file sharing work if the whiteboard works?
0
 
LVL 1

Author Comment

by:Sum Wum
Comment Utility
I have just tested all the possibilities in Live Meeting.

I can:
Share a program
Share Your Desktop
Start Remote Desktop Sharing
Whiteboard
Poll page
Text page
Web page

I cant:
Upload file
Screen snapshot

Wouldnt it be almost everything that wouldnt work, if it was the reverse proxy that was the problem?
0
 
LVL 13

Accepted Solution

by:
AshwinRaj111 earned 500 total points
Comment Utility
Nope for a person outside the Domain to Download a File through live meeting you would need Reverse Proxy.

The same goes with address book download.
If you need to download the Address Book from the Commuicator Client from Outside the Domain then you need reverse proxy configured.
Else you would get an error message on the top right hand corner of the Communicator Client.

http://technet.microsoft.com/en-us/library/dd572771(office.13).aspx
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

1. Boot PC and press F10, select storage options and change the compatibility from “AHCI” to “IDE”, save and exit 2. Boot PC and press F12 3. Upon PXE display of searching for DHCP server, press Pause break to obtain MAC address 3. Open Configu…
This is my 3rd article on SCCM in recent weeks, the 1st (http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Windows_Server_2008/A_4466-A-beginners-guide-to-installing-SCCM2007-on-Windows-2008-R2-Server.html) dealing with installat…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now