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OCS 2007 R2 - Live Meeting: Sharing a files fails

Posted on 2011-03-01
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Last Modified: 2013-11-29
Hi.

When we try to share a file with a person outsite our network, it gives us an error on the computer outsite our network: "Content failed to download due to  a problem with the Conference Center configuration. Contact your administrator"... I'm the f* admin and I have no f* clue :).. On the computer on the inside, it keeps loading the document... I've tried sharing a whiteboard and it works perfectly... So its only the file sharing..

Does anyone know how to solve this?
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Question by:Sum Wum
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6 Comments
 
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Expert Comment

by:AshwinRaj111
ID: 35051375

Do you have Reverse Proxy Configured for OCS on the Firewall? (Like an ISA Server).

Was the file sharing feature from outside working before?
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Author Comment

by:Sum Wum
ID: 35137357
We havent got any reverse proxy.

No file-sharing has never worked and the whiteboard didnt work until last week where we made som changes.
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LVL 13

Expert Comment

by:AshwinRaj111
ID: 35142745

The File Sharing externally is possible only if we have Reverse Proxy Configured on your Firewall.

http://www.ocspedia.com/Misc/Reverse_Proxy.htm
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Author Comment

by:Sum Wum
ID: 35275850
I know best practise is to have a reverse proxy. But shouldn't file sharing work if the whiteboard works?
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Author Comment

by:Sum Wum
ID: 35322452
I have just tested all the possibilities in Live Meeting.

I can:
Share a program
Share Your Desktop
Start Remote Desktop Sharing
Whiteboard
Poll page
Text page
Web page

I cant:
Upload file
Screen snapshot

Wouldnt it be almost everything that wouldnt work, if it was the reverse proxy that was the problem?
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Accepted Solution

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AshwinRaj111 earned 500 total points
ID: 35466726
Nope for a person outside the Domain to Download a File through live meeting you would need Reverse Proxy.

The same goes with address book download.
If you need to download the Address Book from the Commuicator Client from Outside the Domain then you need reverse proxy configured.
Else you would get an error message on the top right hand corner of the Communicator Client.

http://technet.microsoft.com/en-us/library/dd572771(office.13).aspx
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