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Uncaught exception: java.lang.NullPointerException

Posted on 2011-03-01
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Last Modified: 2012-05-11
everytime I try to open Blackberry messenger on a Blackberry Curve i get the following:

Uncaught exception: java.lang.NullPointerException

I have uninstalled and reintalled the aplication several times, I have reset , taken out the battey etc.
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Question by:ctupr
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3 Comments
 
LVL 25

Expert Comment

by:RobMobility
ID: 35025612
Hi,

This is a common issue with older Curves. I believe the best solution is to wipe the OS and reload with a later version.

You can download later versions of the OS for your device (based on carrier) from

http://us.blackberry.com/support/downloads/download_sites.jsp

Alternatively, you can try their online update tool:

http://uk.blackberry.com/update/

Regards,


RobMobility.
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Author Comment

by:ctupr
ID: 35033155
I will try that.
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LVL 25

Accepted Solution

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RobMobility earned 500 total points
ID: 35034854
Hi,

You can use desktop manager to backup anything you require prior to the update.

Regards,


RobMobility.
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