Solved

Uncaught exception: java.lang.NullPointerException

Posted on 2011-03-01
3
1,606 Views
Last Modified: 2012-05-11
everytime I try to open Blackberry messenger on a Blackberry Curve i get the following:

Uncaught exception: java.lang.NullPointerException

I have uninstalled and reintalled the aplication several times, I have reset , taken out the battey etc.
0
Comment
Question by:ctupr
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 25

Expert Comment

by:RobMobility
ID: 35025612
Hi,

This is a common issue with older Curves. I believe the best solution is to wipe the OS and reload with a later version.

You can download later versions of the OS for your device (based on carrier) from

http://us.blackberry.com/support/downloads/download_sites.jsp

Alternatively, you can try their online update tool:

http://uk.blackberry.com/update/

Regards,


RobMobility.
0
 

Author Comment

by:ctupr
ID: 35033155
I will try that.
0
 
LVL 25

Accepted Solution

by:
RobMobility earned 500 total points
ID: 35034854
Hi,

You can use desktop manager to backup anything you require prior to the update.

Regards,


RobMobility.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The latest Citrix Receiver has been released (May 2010) and is finally available for BlackBerry devices, version 1.0. Once installed, BB users can access Citrix applications from their device, on any* mobile network or WiFi connection. This is cu…
I felt secure communicating on the BBM... Till some time back!! It was probably the fact that the BBM messages do not travel over the internet was making me feel 'secure' about it, or was it the fact that BBM only works on a BlackBerry Devices a…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Add bar graphs to Access queries using Unicode block characters. Graphs appear on every record in the color you want. Give life to numbers. Hopes this gives you ideas on visualizing your data in new ways ~ Create a calculated field in a query: …

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question