Solved

Uncaught exception: java.lang.NullPointerException

Posted on 2011-03-01
3
1,594 Views
Last Modified: 2012-05-11
everytime I try to open Blackberry messenger on a Blackberry Curve i get the following:

Uncaught exception: java.lang.NullPointerException

I have uninstalled and reintalled the aplication several times, I have reset , taken out the battey etc.
0
Comment
Question by:ctupr
  • 2
3 Comments
 
LVL 25

Expert Comment

by:RobMobility
ID: 35025612
Hi,

This is a common issue with older Curves. I believe the best solution is to wipe the OS and reload with a later version.

You can download later versions of the OS for your device (based on carrier) from

http://us.blackberry.com/support/downloads/download_sites.jsp

Alternatively, you can try their online update tool:

http://uk.blackberry.com/update/

Regards,


RobMobility.
0
 

Author Comment

by:ctupr
ID: 35033155
I will try that.
0
 
LVL 25

Accepted Solution

by:
RobMobility earned 500 total points
ID: 35034854
Hi,

You can use desktop manager to backup anything you require prior to the update.

Regards,


RobMobility.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

It still surprises me how many businesses have many of their staff constantly away from the office needing reliable Internet, and without realising it, the answers been in their pocket the whole time! I’m talking, of course, about the phenomenon …
When a user’s mailbox is first created and his Blackberry account enabled how do we provision the device and what happens in the background? Stage 1 – Activation The user of the BlackBerry device types the email address and activation password i…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

932 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now