Improve company productivity with a Business Account.Sign Up

x
?
Solved

HP Photosmart Printer "Ink System Failure"

Posted on 2011-03-01
3
Medium Priority
?
2,301 Views
Last Modified: 2012-05-11
Just installed new print cartridges on my HP Photosmart C6380 All-in-one printer.  After turning it on, I'm getting the following error message, "Ink System Failrure" with code 0xc19a0022.  It says to turn the unit off and on, but when we do so, it keeps coming back with the same message.  Your help is very much appreciated.
0
Comment
Question by:ISGAmin
  • 2
3 Comments
 
LVL 3

Expert Comment

by:mnation1
ID: 35013017
I would try different (new) cartridges and see if that makes a difference.  That is, assuming you've peeled the tape off the bottom of the cartridge that it comes with.
0
 

Author Comment

by:ISGAmin
ID: 35013118
We will take the new cartridges back to see if they give us new ones.  We did remove the tape off the bottom of the cartridges.  We'll let you know if replacing the cartridges works.  Do you have any other suggestions?

Thanks.
0
 
LVL 3

Accepted Solution

by:
mnation1 earned 2000 total points
ID: 35013168
You could also try power-cycling the printer, reseating the cartridges, and wiping up around the cartridge inputs on the printer to catch any loose ink or paper.
0

Featured Post

Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

The article describes step by step how to validate the SRA software certificate once installed on the Site Recovery Manager server. I hope it will be very useful for all administrators of virtualized environments.
Gmail is a free web-based email service, which is accessible from a web browser anywhere in the world as long as an Internet connection is present. Export Gmail to Mailbox PST/ EML/ MBOX/ MSG formats with the help of SysTools Gmail Backup.  To secur…
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

579 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question