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Outlook 2010 permissions with Exchange 2007

Posted on 2011-03-01
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Last Modified: 2012-05-11
Greetings:

I have a client running SBS 2008 and Exchange 2007 (on the same server box).  All the workstations are running Outlook 2010.

I am having a persistant problem where after I create a users exchange account in Outlook 2010, Outlook asks for the user's logon credentials to the server.  I enter the credentials and check/tick the "remember password" box.

HOWEVER, each time Outlook is closed and reopened, Outlook asks for the user's credentials again.  The credentials are accepted and all is well in Outlook land until it is closed and re-opened.  Any ideas?

Also, I set up outlook on our

Additionally, I installed Outlook on the server (yes, I know it's not recommended.....).  I used the administrator's email address.  As expected, Outlook asked for user name and password.  THIS TIME, on the server, Outlook would *NOT* accept the logon credentials.  No matter how many times I entered them, Outlook would simply pop the "enter credential" box up again...ad nauseam.  Help?

TIA,
Jim
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Question by:jgutman
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Expert Comment

by:racastillojr
ID: 35013473
Im not sure about the first issue you have but for the problem about outlook not accepting your credential try adding the domain before the user name.

 Domain\Username.
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Expert Comment

by:cmartell
ID: 35013570
You can expect this behavior if the user changes his/her password but doesn't log out of and back into Windows.
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Author Comment

by:jgutman
ID: 35013592
Racastilloir:  did....no change

cmartell:  User did not change the password

:(
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racastillojr earned 250 total points
ID: 35013694
Try readding the exchange account to outlook
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Assisted Solution

by:cmartell
cmartell earned 250 total points
ID: 35013804
Try deleting the Outlook profile and if that doesn't work delete the Windows profile.
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