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SRC-S1

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Small Business Server 2008 Migration; OAB not accessible

Hello,  

We recently upgraded to Small Business Server 2008 from a SBS 2003 domain.  Ever since then there is an issue with the Offline Address Book.  Symptioms include numerous synch errors in outlook, and an error message every time that outlook tries to send & recieve.  The message states:  

! Task 'Microsoft Exchange Server' reported error (0x8004010F) : 'The operation failed.  An object could not be found."
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Frank_Alphaserveit

have you tried rebuilding/updating the OAB?

You can do this from within the shell via the "get-offlineaddressbook | update-offlineaddressbook" command or through Console via "Organization Configuration > Mailbox > Offline Address Book Tab -> click on your OAB and select "update" on right hand pane.
1.) what version of outlook? If you have Outlook 2003 then ensure PF distribution of the OAB is enabled. If you have Outlook 2007 / 2010 then ensure web distribution of the OAB is enabled
2.) ensure your new Exchange 2007 server is the OAB generating server
3.) ensure your Exchange 2007 server is patched to at least SP3 levels

If all the above is in place, then update the OAB as suggested above and watch the Application event log on your Exchange 2007 server during the update for 'OAL Generator' errors.

If you don't get any errors, then wait 15 minutes after the update and restart the MsExchange File Distribution Service, wait 5 minutes and then try and download the OAB
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ASKER

MegaNuk3 - version of outlook is 2003.  PF distrubution is checked.  Not sure if the ES is the OAB generating server and did receive some errors when trying to update (AOL is configured to generate...but there are is no public folder server available....)
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ASKER

oops...that's (OAL is configured to...
Do you have a Public Folder store on the OAB generating server? If not I suggest you add one and then try the OAB generation again.
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ASKER

We do show a public folder store on the ES, listed as secondary under server/mailbox.   How esle can we confirm?
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MegaNuk3
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Thanks for the points. Was the E2k7 server the OAB generating server?