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How to install and configure Maxtor TripleHead2GO

Posted on 2011-03-01
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Last Modified: 2012-05-11
Hi
     i have Maxtor triple head2 go , i have connected it with my laptop and have additional 2 HP hp 24 inch screens .
i want the my all 3 screens to run , i have windows 7 Pro in my laptop .
Kindly Advice
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Question by:sanjeevkmrs
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dailypcguy earned 500 total points
ID: 35015476
Are you using the Powerdesk software that comes with the device?
It sounds like configging should be standard with that software.
I see you are able to do max resolution at 3 monitors all 1920 x 1080 across all three displays, but the resolutions must all be the same, so if your laptop doesn't support that res you would have to default to whatever the max res on the laptop is.
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by:dailypcguy
ID: 35015633
Also in Windows Control Panel under Appearance and personalization there is 'Adjust screen resolution' - go there and select 'Detect', and see what happens...
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by:sanjeevkmrs
ID: 35015739
do i need all 3 standard monitors for this ?
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by:dailypcguy
dailypcguy earned 500 total points
ID: 35015896
I don't quite understand what you mean, but they don't have to be the same brand/model etc, just have to support the same resolution, and usually the limiting factor in terms of resolution is the laptop GPU (Graphics on the laptop).
It will work with two monitors:
"Supports a maximum resolution of 3840x1200 (2x 1920x1200)2 across two monitors; displays attached to TripleHead2Go must run at the same resolution " (stated on the product page).

If you go to control panel as suggested above, it will tell you what your current screen supports in terms of resolution.

If you right-click Computer and select manage then device manager and expand display adaptors it will tell you more about the brand of GPU and you could goole it to find out what resolutions it is capable of.

I could tell you more if i knew what laptop you have, or you could follow above and see where it gets you. The product page is informative too:
http://www.matrox.com/graphics/en/products/gxm/th2go/
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by:sanjeevkmrs
ID: 35016182
i have toshiba portege r700-14m intel core i5
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by:sanjeevkmrs
ID: 35016203
currently i am traying to configure it on my pc hp dx2390 , and connected 3 acer 17inches monitor , here on one monitor screen is comming full and on other two half is black and half is windows desktop
please advice
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Author Comment

by:sanjeevkmrs
ID: 35016274
in my hp pc i have selected maximum resolution i.e 3840*1200 so i can able to see on all 3 screens but grafic quality is very bad its comming in faded strips .
kindly advice
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by:sanjeevkmrs
ID: 35016449
as i will be connecting my laptop with other 2 hp 24 inch monitors , my laptop maximum resolution is 1366*768 and the hp w24084 monitors resolution it shows on screen is 1920*1200
please advice
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by:dailypcguy
dailypcguy earned 500 total points
ID: 35022341
From what i've read, I think if you use your laptop it may be that the HP monitors must be set to the same resolution is the laptop 1366x768. This won't look that great, it's a device intended to be used on desktops or laptops with high-end graphics.

On your HP desktop don't set the reolution any higher then 1920x1080 max on the 2 HP screens and your original monitor. 3840x1200 is too high for 3 screens. I think that is why it isn't displaying properly. If it still won't work at correct resolutions i'd contact the manufacturer for advice/telephone support.

If you look in device manager you should see the triple head2go listed, right click on it and update the drivers to get the latest version. You may even have to choose uninstall (+ delete driver) then restart PC it should look for new drivers when the 'new' device is detected.
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by:dailypcguy
ID: 35022427
Tell me exactly which matrox model you have? - what is written on the box? -there are 3 models an analog - (max res 1366x768)
TH2G - Digital Edition
TH2G - DP edition,
and how are they connected - DVI or HDMI or VGA port/cable?
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Author Comment

by:sanjeevkmrs
ID: 35044330
Hi ,
      i have matrox triplehead2go digital edition t2g-d3d-if
please advice
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by:sanjeevkmrs
ID: 35147519
HI ANY UPDATES?
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by:dailypcguy
ID: 35168184
as i will be connecting my laptop with other 2 hp 24 inch monitors , my laptop maximum resolution is 1366*768 and the hp w24084 monitors resolution it shows on screen is 1920*1200

This is why it isn't displaying properly. Set the HP monitors to 1366x768 resolution - all 3 screens must be the same resolution.
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Author Comment

by:sanjeevkmrs
ID: 35326501
so here you mean that all 3 monitors should have same resolutions?
is so then atleast it shoild show display on 2 hp monitors .
Please advice
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Author Comment

by:sanjeevkmrs
ID: 35376604
Dear dailypcguy:
                             as per my study regarding matrox , i came to know that we require dual link graphic card on teh systems to support matrox . is it true ?
Kindly advice as my latops and pc's are not having ual link graphic cards

Please advice
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Author Closing Comment

by:sanjeevkmrs
ID: 36404674
Thanks
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