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Outlook 2010 upgrade

Posted on 2011-03-01
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Last Modified: 2012-05-11
HI experts

I have a laptop which had an outlook 2007 and I upgraded him to outlook 2010
The thing is now that every time I want to send an email, I start to type the contact name but all I see is the email addresses instead of the display name (which is now the email address)
Is there any way or a tool to set the display name right?
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Question by:IT_Group1
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Expert Comment

by:MichaelVH
ID: 35015755
Hi there,

it seems to me that your nk2-file is corrupt.
Can you delete it (or rename it) - when Outlook is closed and try "rebuilding" your cache.

Can you then check whether the new nk2-cache-file still only reports the email address?

Michael
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Author Comment

by:IT_Group1
ID: 35015847
Hi MichaelVH

The nk2 file has changed his name and now is: "outlook.nk2.old"
Do you think i should rename him and try to use it ?
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Accepted Solution

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MichaelVH earned 500 total points
ID: 35015856
IT Group,

if outlook.nk2.old is indeed your "old" nk2-file than you could try to do that, yes.

Michael
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