Solved

imac "the application preview can't be opened." -600

Posted on 2011-03-02
5
3,986 Views
Last Modified: 2012-05-11
When I try and open any jpeg using Preview on the iMac (OSX 10.6) I get the error message imac "the application preview can't be opened." -600.

Any ideas?
0
Comment
Question by:cerksees
  • 2
  • 2
5 Comments
 
LVL 2

Expert Comment

by:beacon126
ID: 35019444
I would use Disk Utility (in Applications, Utilities) to repair the permissions and see if that helps.

If not, you could try deleting preferences related to Preview in your account under your home, Library, Preferences. They will be named com.apple.Preview.plist, but there maybe be some with other names like com.apple.Preview.LSSharedFileList.plist.

Make sure to quit Preview if it is running, then relaunch and see if you can open a jpeg.
0
 
LVL 10

Expert Comment

by:Owen Rubin
ID: 35041508
Wow, strange error:

"-600 procNotFound No eligible process with specified process serial number"

That is the strangest error for not opening an app.

Can you open the app otherwise when not opening a JPEG?
0
 

Author Comment

by:cerksees
ID: 35041595
The end user reports that the Preview application is now working.  It will probably start failing again.

If it does, I will try the Disk Utility from the upgrade DVD.  If that doesn't fix things, I'll have to try to reinstall the OS.

I've never re-installed an Apple OS before.  Is it as easy as a reinstall of Windows XP?
0
 
LVL 10

Accepted Solution

by:
Owen Rubin earned 500 total points
ID: 35041778
If you want to do a full format and reinstall, you can make it easy. Get an external drive and do a FULL Time Machine backup.  Confirm everything backed up correctly. Then you can clean and reinstall the OS. When it asks if you are migrating from an older Mac, say yes, connect the Time Machine Backup, and select it during the migration part of the install.  It should put back all documents, photos, accounts, etc as well as any non-Apple apps.

And, at the end, you will have a full time machine backup as well.
0
 

Author Comment

by:cerksees
ID: 35042191
Thanks for the pointers.  

The end user has not responded to my emails.  I will drop by her office Monday morning and have a look for myself.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Install Sharp MX2310u on mac OS 4 410
Save files locally on iPhone 6 4 81
El Capitan: danger of a hard restart? 11 79
Migrating From One Mac To Another 2 44
This article describes in detail how to set up the iPad in the Enterprise using iPCU aka iPhone Configuration Utility.  This could also be used for the iPhone although I have not detailed out any differences. Preparation as an iPad Administrator:…
In this article we have discussed about the OS X EI Capitan and how to fix Wi-Fi issue in OS X El Capitan. We have explained how to delete system level preferences and create a new Wi-Fi location to resolve Wi-Fi issue.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now