Solved

Exchange 2010 address list problem

Posted on 2011-03-02
13
1,230 Views
Last Modified: 2012-05-11
I have an Exchange 2010 Server. Which is working fine except, when someone in the office tries to reply to an email that is from the same domain, we get this strange looking reply address, which bounces back, here is an example of the reply address we get,

 Fred Bolton[IMCEAEX-_O=wmhsac_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=JSHEPHERD@wmhsac.net.au]

If we send to anyone not in our domain or reply to anyone we have no probs.
0
Comment
Question by:NWCCSteve
  • 7
  • 6
13 Comments
 
LVL 74

Expert Comment

by:Glen Knight
Comment Utility
have you exported to PST and then re-imported in to a different Exchange Organisation?

If so then this is due to a missing X500 address in the new Exchange Organisation.

You have 2 options, delete the entry from the NK2 file for each user or add the X500 addresses related to the previous exchange organisation, this needs to be exact so if you don't know it go for the first option.
0
 

Author Comment

by:NWCCSteve
Comment Utility
Thanks Dematzer, we have 4 servers to upgrade from 2007 to 2010 and we have done 2, and both of them are doing the same thing, both these servers only have a handful of users so I think the x500 address creation sounds good. However I know with exchange 2003 there is an option to create an x500 address, but I thought exchange 2007 and 2010 no longer had the option to create an x500 address
0
 
LVL 74

Expert Comment

by:Glen Knight
Comment Utility
as I said, did you migrate from one Exchange organisation to another by exporting the mail to PST and then re-importing it?

if so then this is the reason why.

If you didn't do this then we need to look at another option.
0
 

Author Comment

by:NWCCSteve
Comment Utility
Sorry one site had six users and the other 9, so we just backed up there psts locally and reimported once server change was made
0
 
LVL 74

Expert Comment

by:Glen Knight
Comment Utility
OK, in that case it is the X500 issue :)

Do you know the exact organisation details of the Exchange Organisation they were exported from?

If you do then follow this: http://blogs.technet.com/b/sbs/archive/2009/05/21/cannot-reply-to-old-emails-or-modify-old-calendar-items-after-pst-mail-migration.aspx
0
 

Author Comment

by:NWCCSteve
Comment Utility
Thanks Dematzer, I just had a quick look and will now give it a go and will let you know how I go.

0
Complete Microsoft Windows PC® & Mac Backup

Backup and recovery solutions to protect all your PCs & Mac– on-premises or in remote locations. Acronis backs up entire PC or Mac with patented reliable disk imaging technology and you will be able to restore workstations to a new, dissimilar hardware in minutes.

 

Author Comment

by:NWCCSteve
Comment Utility
Just a curveball possibly, one of the Servers domain names is different to its new Server domain name, will this affect things.

eg old domain pcls new domain nmae yic

They got bought out by someone else but are retaining there original email addresses, and are being moved onto companyBs server.
0
 
LVL 74

Expert Comment

by:Glen Knight
Comment Utility
shouldn't cause a problem, the X500 address is only being added so that old emails etc can be replied to.  It won't matter what it is as long as it's correct for the reply addresses :)
0
 

Author Comment

by:NWCCSteve
Comment Utility
Thanks, just a quick querie, in the instructions on the link you gave me it says to use adsiedit.msc, however I can see all these settings from Advanced View in AD, and can Edit , do I need to use the adsiedit.
0
 
LVL 74

Expert Comment

by:Glen Knight
Comment Utility
You can use ADModify to do them all at the same time instructions a little further down in the article linked above.
0
 

Author Comment

by:NWCCSteve
Comment Utility
Thanks, will stop bothering you now, and will let you know how I go
0
 
LVL 74

Accepted Solution

by:
Glen Knight earned 500 total points
Comment Utility
no worries, your not bothering me, I am here to help :)
0
 

Author Closing Comment

by:NWCCSteve
Comment Utility
Thanks Dematzer

Had to troubleshoot a couple of addresses with different issues, but the problem I had mentioneed here, was resolved exactly the way you said to do it. I didnt do the bulk thing and did them individually, but there was only about 10 email addresses to do.

Thanks once again, you saved me heaps of time, as googling stuff like this takes such a long time to filter through the garb, whereas you pinpointed the problem straight away and gave a precise set of answers.

Really appreciate it
0

Featured Post

Do email signature updates give you a headache?

Constantly trying to correctly format email signatures? Spending all of your time at every user’s desk to make updates? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today!

Join & Write a Comment

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now