Solved

Event ID:9646 - Not able to solve

Posted on 2011-03-02
6
554 Views
Last Modified: 2012-05-11
Hi Experts,

 I get this error many times. I know that its a known issue about 32 Connections from Outlook to Exchange server. I have applied the reg changes but this does not solve the issue. Im still getting this errors.

Please let me know

Event Type:      Error
Event Source:      MSExchangeIS
Event Category:      General
Event ID:      9646
Date:            02/03/2011
Time:            11:31:49
User:            N/A
Computer:      XXX
Description:
Mapi session "/o=WEQ/ou=First Administrative Group/cn=Recipients/cn=xx" exceeded the maximum of 32 objects of type "session".

 For more information, click http://www.microsoft.com/contentredirect.asp.

Thanks
0
Comment
Question by:gs1uk
  • 3
  • 2
6 Comments
 
LVL 10

Expert Comment

by:abhijitmdp
ID: 35016521
Follow below MS article to properly resolve this issue.
http://support.microsoft.com/kb/842022
0
 
LVL 10

Expert Comment

by:abhijitmdp
ID: 35016526
This issue may occur if the following conditions are true:
You have installed Microsoft Exchange Server 2003 Service Pack 1 (SP1) on the Exchange Server computer.
A program that is running on a client computer opens many MAPI sessions to the Exchange Server computer. The number of MAPI sessions is larger than the permitted limit.
You are using Microsoft Office Outlook 2007, and you add a large additional mailbox to your profile. For example, this issue may occur if the additional mailbox contains more than one thousand folders.
0
 
LVL 42

Expert Comment

by:Amit
ID: 35016944
Try TCP Viewer tool
http://technet.microsoft.com/en-us/sysinternals/bb897437

I normally use this tool first before increasing the Mapi session. This can help you to trace down where is the issue.

Second option is to restart the Exchange services, this can also clear the locked sessions
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 42

Expert Comment

by:Amit
ID: 35016964
Forget to mention in above post. With TCP View tool, you can also kill the sessions. Right click and select End process. This way you can reduce the hung session for an user.

Hope this will help
0
 

Author Comment

by:gs1uk
ID: 35026041
Well thanks Amit. But I can see multiple users with many connection and it just scrolls down quicker and im not able to close the connection. Is there anyother way ??
0
 
LVL 42

Accepted Solution

by:
Amit earned 500 total points
ID: 35026582
You can goto view>update speed>pause it
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Utilizing an array to gracefully append to a list of EmailAddresses
Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
how to add IIS SMTP to handle application/Scanner relays into office 365.

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now