BSOD on old Dell D800 -IRQL_NOT_LESS_OR_EQUAL
Posted on 2011-03-02
My husband's old Dell D800 just died 2 nights ago. Oddly, it was the same day that my laptop crashed, but for a completely different reason. I am not sure what is wrong. Here are the details:
refurbished Dell D800 laptop, running Windows XP. When he booted the computer the other day, it loaded all the way to the desktop and then got a blue screen with the following info: "IRQL_NOT_LESS_OR_EQUAL" Stop error: 0x0000000A (0x49a9f129, 0x00000002, 0x0000000, 0x804d9aia)
Not sure if this has anything to do with it, but as a side note:
We added memory in November of last year (attempted to add two sticks of 1g each, but even though it says it could handle it, computer would randomly freeze when using youtube, media player, other video programs. Checked memory many times, all passed. Removed one stick (1G) and replaced with old stick (256mb I think) - no more freezing with the 1G (new) and 256mb (old) memory. Even switched the new memory sticks to see if maybe it was the memory, but no problems. It just can't seem to handle the 2G of memory, otherwise laptop has all original specs.
Not sure where to go from here. As of now, we can't load to windows and sometimes not even to safe mode. Any suggestions?