can not open secure email


One of the coworkers recieves secure email every month.  She can not open it this month, but I can.  We all use office 2007.  This is the erro she receives:
Cannot create file: message_zdm.html. Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder.

any ideas?  thx
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michkoConnect With a Mentor Commented:
this can happen if the user's outlook secure temporary file folder is full.
A run with CCleaner ( should clear this folder.

Or you can give a try with the instructions in this MS support article:

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