Solved

Cannot change password on Web OWA

Posted on 2011-03-02
14
1,102 Views
Last Modified: 2012-05-11
I couldn't change the password through Exchange 2007 OWA. THe message is :The password supplied does not meet the minimum security requirement. Please contact technical support for your organization if you need help.

My Window 2003 default domain policy has been set. See attached.

Any advise ?

Thanks
0
Comment
Question by:AXISHK
  • 6
  • 5
  • 3
14 Comments
 

Author Comment

by:AXISHK
ID: 35017264
0
 
LVL 8

Expert Comment

by:MarkieS
ID: 35017278
Nothing attached?

The password doesnt meet the minimum security requirements.

Usually High Security demands a password of Alphanumeric upper and lowercase with a minimum of 8 charachters.  Have you tried changing it to "M1cr0s0ft3xch4ng3" for example

cheers
0
 
LVL 8

Accepted Solution

by:
MarkieS earned 250 total points
ID: 35017290
Now I can see your BMP.  Is there any other policies being applied?
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 

Author Comment

by:AXISHK
ID: 35017332
I have only modified the Default Policy, without adding any addition one...

Thanks
0
 
LVL 8

Expert Comment

by:MarkieS
ID: 35017357
Has the policy been applied to the Primary Domain Controller, Exchange and or OWA server.  "Run a Resultant Set Of Policy" on each to see if the policy has been correctly applied

0
 
LVL 21

Expert Comment

by:Hendrik Wiese
ID: 35017387
Have a look at the solution from LeeDerbyshire:

This is a long shot, but you may have some other, less-obvious, requirement that you have overlooked.  For example, you may have configured the policy so that you can't change the password more than once in 40 days.  I've seen this happen at least twice, and it might apply to you, too.

Reference: http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_23346547.html#a21477936
0
 
LVL 21

Expert Comment

by:Hendrik Wiese
ID: 35017423
So the article above suggest that you change the "Minmum password age" to "0" days
0
 
LVL 21

Expert Comment

by:Hendrik Wiese
ID: 35017446
If that does not work, try installing "Update Rollup 2 for Exchange Server 2007 (KB935490)"
0
 

Author Comment

by:AXISHK
ID: 35017539
If I set Minimum password age to 0, it will also set maxium age to 30, but we don't want that.

Update Rollup 2 has been installed.

Any further advise ?

Tks
0
 
LVL 21

Expert Comment

by:Hendrik Wiese
ID: 35017588
Changing the "Minimum password age" to "0" days will resolve your issue. You could always change the "Maximum password age" to "365".

Any specific reason why you don't want the "Maximum password age" set to "30"? As this is a security risk and best practice.
0
 

Author Comment

by:AXISHK
ID: 35017718
Yes, I know that seem like all the users don't like this. Even to change it after a year.... Does it mean there is not solution if I don't set the Minimum password....

Tks
0
 
LVL 21

Expert Comment

by:Hendrik Wiese
ID: 35018400
The only other solution for this issue is the rollup, and you have already installed it. So please try it and let me know if it works.

Cheers,
Hendrik Wiese
0
 

Author Comment

by:AXISHK
ID: 35023627
I have installed Rollup 2 but not the KB number that you mentioned above. Should I also need to install it, even though I have higher Rollup version ?

Thanks

Exchange-Rollup.bmp
0
 
LVL 21

Assisted Solution

by:Hendrik Wiese
Hendrik Wiese earned 250 total points
ID: 35024488
No you should not need to install the additional Rollup. KB948016 should work fine. So please just as a test to see if it resolves your issue change the "Minimum password age" to "0" days and let me know if your users are now able to change their password via OWA.

Just as a TIP: although you set the setting in the policy, if you go to an individual user within AD you can set the password to never expire, which will overwrite the policy.
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

773 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question