Solved

getting certificate error using outlook on windows moble phone

Posted on 2011-03-02
7
536 Views
Last Modified: 2013-12-27
I have a new windows mobile phone and I'm try to set it up with a pop account with outlook on it and I'm getting a error code 80072F06. There is a problem with the certificate for pop.xxxxx.com.

any thoughts.

also do I need to use SSL for this?
0
Comment
Question by:rdefino
  • 4
  • 3
7 Comments
 
LVL 34

Expert Comment

by:Paul MacDonald
ID: 35017358
Whether or not you need to use SSL depends on your mail provider.  

The certificate error is because the phone cannot authenticate the origin of the certificate.  If the certificate is self-signed, there may be no way around it.  If the certificate was issued by a third party, you may be able to import the root certificate for that issuer so your phone accepts the SSL certificate.
0
 

Author Comment

by:rdefino
ID: 35017416
what do I  set for domain. and is the server section for smtp or pop?
0
 
LVL 34

Expert Comment

by:Paul MacDonald
ID: 35017458
I have no way of answering either question.  

You should already know the answer to the first one - if not, ask your IT department.

As to the second, SMTP is for sending, POP is for receiving, if that helps.
0
VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

 

Author Comment

by:rdefino
ID: 35017502
well on the windows moblie phone the choices I have are:

user name
password
domain
server

I have username and password. Just not sure what is need for domain. would that be mail.companydomainname.com

then for server is that needing pop or smtp.

also, there is no IT dept to ask.  :(
0
 
LVL 34

Accepted Solution

by:
Paul MacDonald earned 250 total points
ID: 35017540
If you're setting up an Exchange connection, the domain would be the name of your comany's domain.  I can't tell you what that is but the people who run your Exchange server can.

If you're not connecting to an Exchange server at work, you probably want to set up a POP or IMAP connection instead.  They won't us a domain entry.
0
 

Author Comment

by:rdefino
ID: 35017561
this is a pop account just using outlook on the phone to connect to an external email provider like gmail.
0
 
LVL 34

Expert Comment

by:Paul MacDonald
ID: 35017591
I think you must be using the wrong wizard then.  What version of Outlook?  What OS?
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Sent email using Shared Mailbox from outlook in C# 5 25
Exchange 2010 Room mailboxes 5 37
Best bluetooth visor clips 1 14
moto 4g phone enable finger print 4 8
If you don't know how to downgrade, my instructions below should be helpful.
Find out what you should include to make the best professional email signature for your organization.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question