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Journaling Issue in Exchange 2007

Posted on 2011-03-02
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Last Modified: 2012-05-11
We have an Exchange 2007 SP3 environment that had journaling enabled. We have disabled the Journaling agent, and restarted Transport service as well as removing the journaling on the database level but the emails are still coming into the Journal mailbox. We also have deleted the Journal rule that was existing. Any ideas what could be causing it or how we can fix it? I’m tempted to just delete the mailbox but don’t want to unless we have to.
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Question by:NoMachines
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Expert Comment

by:Hendrik Wiese
ID: 35017496
Restarting the server should resolve the issue. Are you able to restart the server at the moment?
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Author Comment

by:NoMachines
ID: 35017553
Which server are you referring to in particular? We have a pretty extensive setup:

3 Mail Server Role Servers per site
1 Hub Transport per site
1 CAS Per Site

And there are 3 different sites.
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Expert Comment

by:Hendrik Wiese
ID: 35018454
It would be the hub server on your primary site. Although, now that I know the site layout, have you given the servers enough time to propagate?
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Author Comment

by:NoMachines
ID: 35018823
I restarted the Transport Service on the Hubs but I have not restarted them. Is there any other services we need to restart?
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Author Comment

by:NoMachines
ID: 35026937
I'm trying to avoid having to restart the servers, is there any other services I can restart?
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Expert Comment

by:Hendrik Wiese
ID: 35027059
Have you checked on all the hub servers if all the journaling rules has in fact been removed (just so we know if the propagation has completed)?  
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Hendrik Wiese earned 2000 total points
ID: 35027085
Also ensure that he Journal Rule Status shows Disabled on all Hub Servers
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Expert Comment

by:Hendrik Wiese
ID: 35027114
Try running the following command in the shell to disable per-mailbox database journaling:

The following command will disable per-mailbox database journaling on the Finance Mailbox Database.
Set-MailboxDatabase "Finance Database" -JournalRecipient $Null
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Expert Comment

by:Hendrik Wiese
ID: 35027121
Or use the following shell command to disable journaling on all mailbox databases

Get-MailboxDatabase | Set-MailboxDatabase -JournalRecipient $Null
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Author Closing Comment

by:NoMachines
ID: 35028569
The issue was that apparently the Journal rule existed on our Exchange 2010 environment (I thought it was shared rules with the 2007 servers) but it seems to have fixed it! THANK YOU!!
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