Go Premium for a chance to win a PS4. Enter to Win


User cannot print from Powerpoint 2010.  Can print from every other application.

Posted on 2011-03-02
Medium Priority
Last Modified: 2012-05-11
User is trying to print Powerpoint 2010 presentations.  Nothing will print.  Restarted the spooler, rebooted the machine, cycled power to the Xerox printer, tested several other documents from Word, Excel, Internet, Notepad, they all print fine.

Powerpoint presentationns however will not even show up in the printer queue.

any help is appreciated.

Windows XP 32bit, Service pack 3, all updates.  Xerox table top laser.  Office suite 2K10

Thank you
Question by:LumbergsLackey
  • 5
LVL 13

Expert Comment

ID: 35018018
Have you tried upgrading the print driver?

Author Comment

ID: 35018302
Yeah, just finished doing that.  Nada.  :(
LVL 25

Expert Comment

ID: 35019629
Is the print driver installed locally? Maybe try that.
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!


Author Comment

ID: 35020203
Print driver is pushed from the server.  But I also installed locally to be sure.  Still nothing.  No errors in the event log.  Stumped.  :(

Author Comment

ID: 35027564
Anybody have any other ideas?

Accepted Solution

LumbergsLackey earned 0 total points
ID: 35233443
Turns out the powerpoint presentation had a corrupt page among the good pages.  the corrupt page was reformatted and its now printing fine.


Author Closing Comment

ID: 35304270
Thanks for the suggestions.  Turns out to be a bad file.

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Quickbooks hosting can do wonders to your enterprise but considering the points elaborated in the article which will help you to better analyze the outcomes. So scan your business, its needs and then move to the new world of limitless benefits.
Windows Explorer let you handle zip folders nearly as any other folder: Copy, move, change, and delete, etc. In VBA you can also handle normal files and folders, but zip folders takes a little more - and that you'll find here.
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

926 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question