Solved

Lotus Notes

Posted on 2011-03-02
9
1,165 Views
Last Modified: 2013-12-18
When receiving emails from Outlook with embedded images they do not show in the body of the email on Lotus Notes, they come in as an attachment.

In Outlook, the image is seen in the body of the email.

Any ideas why it does not show up in Lotus Notes?
0
Comment
Question by:wball1217
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
  • 2
  • +1
9 Comments
 
LVL 1

Expert Comment

by:jeff77tor
ID: 35018156
I get inline images through Notes all the time, whether through my IBM account or the one at my client's.

Here are some items to check:

Make sure that you have a Personal Web Navigator database in your workspace. (Perweb.nsf is the file name)
Make sure that the settings for the current Location (Advanced, Web Retriever) are correct.

What version of Notes are you using?

0
 

Author Comment

by:wball1217
ID: 35019102
Version 7.0, settings looks good.

The "image" shows up in a red box with a 'X' in it.
0
 
LVL 1

Expert Comment

by:jeff77tor
ID: 35019429
Yup... Missing Personal Web Navigator...

Go to your workspace and try to open the Personal Web Navigator... Odds are it will say that perweb.nsf is missing.

To create perweb.nsf
1. Click on File / Database (or Application) / New...
2.  Make sure Advanced Templates is checked (at the bottom of the dialog
Screen print for new perweb.nsf dialog3. Fill the Title and filename as in the screenshot and choose the appropriate template.
4. Make sure the web retriever is set to use perweb.nsf
 Web retriever settings
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 46

Expert Comment

by:Sjef Bosman
ID: 35019735
Just to explain: it's not an inline-image, it's an <img> in a mime mail, with a reference to website (hence the perweb.nsf requirement). There's a small chance that you can't see the contents even when perweb.nsf is installed correctly, if the website the image is on isn't publicly accessible.
0
 
LVL 11

Expert Comment

by:larsberntrop
ID: 35025588
also, search for Midas and rich text to get more background
0
 

Author Comment

by:wball1217
ID: 35030086
I do have the perweb.nsf installed.  

It's pictures / icons not getting converted so it can be viewed.
0
 
LVL 46

Expert Comment

by:Sjef Bosman
ID: 35031855
Can you click on View/show/Source (or equivalent), to show the HTML source of the mail? And post the part containing the images with the references? The lines with <img src="some-url">

If you don't want to do that (understandably), can you pick up some-url, paste it in the address bar of a browser and retrieve the image? Does that work?
0
 

Author Comment

by:wball1217
ID: 35074160

The message is "[cid:image002.png@01CBCF4F.00EA6B40]

I don't think it's a web link....

0
 
LVL 46

Accepted Solution

by:
Sjef Bosman earned 500 total points
ID: 35074566
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Have you ever had a hard drive that you can't boot into, but need to change the registry? Here is the solution! This article guides you through accessing and editing a registry of a non-primary drive. To read registry information on a non-prim…
Ever notice how you can't use a new drive in Windows without having Windows assigning a Disk Signature?  Ever have a signature collision problem (especially with Virtual Machines?)  This article is intended to help you understand what's going on and…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question