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Printer/DNS Zone Issue

Posted on 2011-03-02
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Last Modified: 2012-05-11
I recently segmented our network from a 150.1.1.x zone to three zones 150.1.1.x, 150.1.3.x, 150.1.4.x. All systems can see each other fine and can access shares from across the different zones.I have a print managment role on a 2008 server that is on the 150.1.1.x zone. Regular users can install the printers from this server via AD as long as they belong to the same zone  (.1). If the user is in a different zone (.3 or .4) they get this error "A policy is in effect on your coputer which prevents you from connecting to this print queue. Please contact your system administrator". If an administrator tries to install the printer from the different zones it works. I figure it must be something to do with the zones because a regular user in the same zone can install it just fine. Thanks in advance.
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Question by:OGDITAdmin
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Expert Comment

by:StefanKamp
ID: 35018315
I assume the no policy is affected on the computers in the different subnets, which now is "probably" limited to DNS.

On the other subnets, are you able to resolve the FQDN of the printserver
nslookup IP_of_printserver, does the response includes the hostname including domainname?
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Author Comment

by:OGDITAdmin
ID: 35018441
You are correct, the no policy only affects computers in the different subnets. Here is a s screen shot of my the computer I'm testing with showing the .3 subnet (logged in as a regular domain user) and the results of nslookup to the server's IP ... it appears correct.
 NSlookup results
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Author Comment

by:OGDITAdmin
ID: 35057421
Any help out there?
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Accepted Solution

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OGDITAdmin earned 0 total points
ID: 35109784
I fixed the problem via GP ... User Configuration/adminstrative templates/control Panel/Printers/Point and Print Restrictions (set to Disabled) ... hope this will help someone in the future.
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Author Comment

by:OGDITAdmin
ID: 35109818
I accept the solution that I figured it out myself.
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Author Closing Comment

by:OGDITAdmin
ID: 35145519
Don't know how to close the ticket any other way.
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