• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 602
  • Last Modified:

autocomplete in outlook missing some address's??

Hey guys,

One of my users has found that as of yesterday when filling in the "to" field of outlook 2007 some address's dont show anymore. Certain ones still come up but some that use to are now missing through the auto popluate field???

Any suggestions???
0
sbodnar
Asked:
sbodnar
  • 3
  • 2
  • 2
  • +1
1 Solution
 
jay_cee_beeCommented:
Have there been any changes made? The "autofill" is pulled from an .NK2 file in the users profile username.NK2
0
 
dtravis1987Commented:
Might I suggest deleting the Address list and reimporting them? Is that a possibility?
0
 
sbodnarAuthor Commented:
from what the user tells me no but you know how users are when it comes to telling the truth!

Any suggestions?
0
Get your Conversational Ransomware Defense e‑book

This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.

 
sbodnarAuthor Commented:
dtravis, please elaborate?
0
 
jay_cee_beeCommented:
Unless you can pull an older copy of the users NK2 file from a backup, I don't. Of Course you can give them the option of typing 3 or 4 letters of the recipients last name and using the ALT + K shortcut. Once they have been used once they should show up in the "autofill" function.
0
 
sbodnarAuthor Commented:
this referes to 2010.. i have 2007
0
 
BCipolloneCommented:
Use NK2Edit and edit the NKS file. then save it over top of the current one to make sure any corruption is overwritten. You can use this utility to add in addresses from his address book or manually as well to correct the problem.

My guess is the NK2 file became corrupt.

nk2edit: http://www.nirsoft.net/utils/outlook_nk2_edit.html
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 3
  • 2
  • 2
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now