Solved

pluginlab out of business?

Posted on 2011-03-02
10
1,024 Views
Last Modified: 2012-05-11
Not getting response from pluginlab - I can't seem to edit my menus in CS5 for mac. Anyone else having this problem?
0
Comment
Question by:ServalStudios
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
10 Comments
 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 35019412
I'd be pretty amazed if they went out of business.
0
 
LVL 1

Author Comment

by:ServalStudios
ID: 35019639
You would think so.. but they don't answer the phone, and they haven't answered emails for over a month.  I have sent several and left several phone messages.
0
 
LVL 5

Expert Comment

by:SaigonJeff
ID: 35027594
I have had the same issue with not getting any response from them... however I managed to solve my problem on my own...

What exactly is te problem you are facing? Perhaps we can help you...
0
Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
LVL 1

Author Comment

by:ServalStudios
ID: 35028728
I can't edit any of my menus now that I am in CS5.  I even tried to create a new menu, but it wouldn't reopen it.
0
 
LVL 5

Accepted Solution

by:
SaigonJeff earned 500 total points
ID: 35029583
Sounds like the extension has been corrupted.

Uninstall it, then reinstall it... Don't just install over-top the old one.

Then try it again.  

I had the same problem at first with CS5 in Windows 7. The above procedure solved the problem.

Let us know if that helped.
0
 
LVL 1

Author Comment

by:ServalStudios
ID: 35030139
I will try that. I installed it over the top..
0
 
LVL 1

Author Comment

by:ServalStudios
ID: 35039942
Its funny, their site was down last night for a few hours.  I tried to install new, but still not working on any sites.  I have never been able to load from script either, even when it was working.  
0
 
LVL 1

Author Comment

by:ServalStudios
ID: 35040009
Now I am thinking I might have to recreate all my horizontal image menus in something else. I wonder if this can be done in SPRY?
0
 
LVL 1

Author Closing Comment

by:ServalStudios
ID: 35071998
I put it in new, but am having to rebuild all my menus.  It seems to be happy now that I have started a new one. It could be that the move to CS5 somehow broke all the code links.  

I don't think I will use pluginlab menus from now on, but will try to find a new way to do horizontal image menus.

Thanks all for your help.
0
 

Expert Comment

by:niBelo
ID: 35929749
I think pluginlab is off.
Its very sad and annoying. I am using pluginlab menus in various projects and it's really very unprofessional that they just shut down.


I hope it is not permanent. They should at least inform their customers.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

For those who don't know, Adobe Dreamweaver is a popular commercial web editor that enables you to design, build and manage complex websites. The editor is a WYSIWYG (What You See Is What You Get) web editor, which means that you can create your web…
Adobe Dreamweaver CS5 is a WYSIWYG web page editor that has advanced HTML, CSS, and Javascript rendering functionality and is probably the most well-known HTML editor available. Much of Dreamweaver's appeal centers around the Design View interfac…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question