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wordpad crashing in server 2008

Posted on 2011-03-02

2 solutions

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Last Modified: 2012-05-11

Hello,

I have a windows server 2008 32 bit. everytime now out of the blue i open wordpad it crashes.

this is the error i recieve:

roblem signature:
Problem Event Name:      APPCRASH
Application Name:      wordpad.exe
Application Version:      6.0.6002.18277
Application Timestamp:      4c28b7ad
Fault Module Name:      x2upB5.dll
Fault Module Version:      5057.800.0.0
Fault Module Timestamp:      47e91847
Exception Code:      c0000005
Exception Offset:      00047b62
OS Version:      6.0.6002.2.2.0.272.7
Locale ID:      1033
Additional Information 1:      6844
Additional Information 2:      40b1d2d71b81b085df16d757cd449423
Additional Information 3:      4825
Additional Information 4:      6c3afac0d98014414600085b9abec7fb

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all i know is the server was restarted due to some windows updates this past monday. I was not aware of the updates to create this issue. they were only security patches.

Any help would be great and thanks.

Scott

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Question by:NetworkParamedics

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4 Comments

LVL 5

Accepted Solution

by:acesover2000

acesover2000 earned 500 total points

ID: 350195882011-03-02

x2upB5.dll is a xerox print driver. I would try to update all the Xerox print drivers on that machine.

LVL 4

Expert Comment

by:EshuunDara

ID: 350197072011-03-02

if wordpad is crashing, that usually a sign of a memory or disk problem. Try running memtest on the server and make sure it checks out ok.

Assisted Solution

by:NetworkParamedics

NetworkParamedics earned 0 total points

ID: 351815672011-03-21

Hello,

Sorry for the delay in getting back to any of you. It was a printer driver updated bythe server some how. When i saw that a printer was missing from the server then saw a second one with an exclamation point i removed that printer then reinstalled it and volia the word pad started working and a program called re-rite for their xerox printer worked as well again. So acesover2000 even know i did not get to read your article till today you were correct too.

Author Closing Comment

by:NetworkParamedics

ID: 352211672011-03-26

even know i figured it out before having time to read this article i will still arward points because he was correct in the issue.

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