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Address list created via AD shows users however will not send emails to all of these users list is security group

Posted on 2011-03-02
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Last Modified: 2012-05-11
I created a address list and used the rules to have AD users added to this list based on various AD fields, Job title, location, ect. I have made this address list a security group.  When I select this group from the address list in outlook it will show me the users however will not send emails to these people.  None of these people are in the member tab under the security group. I have seen many posts that have scripts to update this list however I did not want to go that route if I could just let the address list work.
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Question by:DaveGerke
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Expert Comment

by:mfulksCBT
ID: 35020302
Did you mail-enable the security group?

http://technet.microsoft.com/en-us/library/bb123805.aspx
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Author Comment

by:DaveGerke
ID: 35021007
I believe it is mail enabled. I can find it in my address list and can send emails. The problem is that the address list has all the users listed based on my AD search, however I do not have any members in the security group. They are only attached to the security group via the address list query
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Author Comment

by:DaveGerke
ID: 35036794
From what I can figure out. The address list even though it shows all the users attached to it will not send emails to them unless these same users are in the member tab. I was hopeing that I could update the member tab with the same ease that I could update the address list. The advanced AD search let me use Job title and other AD fields to create the address list. The member search only lets me use name or description.  
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Expert Comment

by:markdmac
ID: 35075305
What version of Exchange are we talking about here?
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Author Comment

by:DaveGerke
ID: 35084864
I am running exchange 2003. The server is zeus and is version 6.5 build 7638 SP2.0
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Author Comment

by:DaveGerke
ID: 35132290
My users are getting frustrated that I can't figure this problem out. I know that I can manually add the users to the member list of the address groups. I wanted to update this list similar to the easy way it was for me to create the address lists by using the active directory advanced tabs.
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Expert Comment

by:markdmac
ID: 35135382
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Accepted Solution

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DaveGerke earned 0 total points
ID: 35139373
Thanks for the link.  Since this will not work for security groups I can't use that option. I did figure out something that may work. This requires some work, and I have one glitch to figure out. I can do this order of functions.
1. Clear out the members from a security group in AD - example All users 4100 building.
2. Create a email list in exchange system manager called All users 4100 building.
3. Use the Advanced AD search to filter all users that the office field starts with 4100.
4. Use the preview button to list these users.
5. Select all the users and right click to pick the copy to group option.
6 Find the AD security group All users 4100 building and click ok
7.If the AD security group was empty then the members will be added from the address list and it works great.

My two issues.
1. I need to remove members everytime I run this process to recreate or just keep up with the members manually.
2. I can't find a field in the email list AD filter that tells me if a user has been deactivated. I get all users active and deactivated in my email filter list.  
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Author Comment

by:DaveGerke
ID: 35157490
I will just go with this solution I came up with and it seems to work.
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Author Closing Comment

by:DaveGerke
ID: 35187301
I found this out myself and am not sure that a better solution could have been found. It works so I'm happy.
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