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Network connectivity problems

Working on a Toshiba A105-4374 that was infected. Could not remove everything so we did a fresh install and still no network connectivity. We can see wireless devices but can't connect. We can be wired and it will not pick up an address. Are we missing something particular to the toshiba? We disabled all firewalls and anti-virus software and no go. The drivers are loaded, services are on and devices are enabled. Any suggestions?
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jojo0508
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jojo0508
1 Solution
 
Randy DownsOWNERCommented:
go to the Toshiba site & update the appropriate drivers.
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discgmanCommented:
Something still missing. Make sure to redo the Motherboard/controller drivers.
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jojo0508Author Commented:
These solutions have been done before. All drivers have been loaded.
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Eqhh7aprGpCommented:
Does the workgroup name match the devices you want to connect to?  How do you know you're not "picking up an address?"
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discgmanCommented:
Can you add a static Ip address to the hardwired nic and check connectivity?
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Jellyfish2004Commented:
What SP level is the install?  I have seen this when using early drivers with SP3. Usually affects nVidia chipsets - also worth checking to see if there is a BIOS update for the unit.  Are you using the latest drivers?  Have you tried older ones?  Sounds silly but it's worked im my experience...

Also, can you get to a command prompt and do an ipconfig?  What do you get back?

Cheers,
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