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Unable to enable outlook anywhere exchange 2010

hi,
i am trying to enable outlook anywhere on exchange 2010.  as per technet i have both an SSL certificate installed and the RPC over HTTP feature installed. (i installed the certificate in IIS and it is bound to the default site and is working fine, does it need installing in exchange as well?).

the error i get is:

Summary: 1 item(s). 0 succeeded, 1 failed.
Elapsed time: 00:00:00



Error:
The term 'Enable-OutlookAnywhere' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.

Exchange Management Shell command attempted:
enable-OutlookAnywhere -Server 'NAHON-2K8-DC' -ExternalHostname 'email.nahon.co.uk' -DefaultAuthenticationMethod 'Basic' -SSLOffloading $false

Elapsed Time: 00:00:00
0
alexanderfoti
Asked:
alexanderfoti
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1 Solution
 
Glen KnightCommented:
Looks like you are not logged in as a user that is a member of the Organisation Management security group?
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alexanderfotiAuthor Commented:
i'm logged in as domain admin and is a member of org managment group
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Glen KnightCommented:
OK, firstly the SSL certificate should be installed using the Exchange Management Console.

Secondly, are you using the console to enable Outlook Anywhere or the Management Shell?

The command should be Set-OutlookAnywhere.  See here for further details: http://technet.microsoft.com/en-us/library/bb123545.aspx
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alexanderfotiAuthor Commented:
this is the error i have when trying to import a certificate error1
when i click ok, i then have the option to add a server to apply the certificate to, when i get this error: error2
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Glen KnightCommented:
Interesting, did you complete all the pre-requisites before installation?
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alexanderfotiAuthor Commented:
this article says i need a certificate, the RPC feature (feature which installed without error).

so i believe so as i'm now doing the cert...
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Glen KnightCommented:
Yes you do need a cert, but it should be requested and completed using the Exchange Managament Shell or Console.

What I asked is when you installed Exchange 2010 did you complete all the pre-requisites?
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alexanderfotiAuthor Commented:
the certificate i am trying to install into exchange is the same one i am using for IIS.  i exported it as a pfx and am trying to import it into exchange now.

i completed the exchange prerequisites and exchange is installed and running normally.
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Glen KnightCommented:
That's not the correct way to do it, you only need to install a certificate once and the way to do it is through the Exchange Console.  This will then assign it to the IIS services.

I would suggest you remove it using the Certificate snapin, and then re-request it.
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Glen KnightCommented:
0
 
alexanderfotiAuthor Commented:
i have followed your guide and at the last step:

(i have put the ***'s in :))


Error:
The term 'New-ExchangeCertificate' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.

Exchange Management Shell command attempted:
New-ExchangeCertificate -FriendlyName '***.***.co.uk' -GenerateRequest -PrivateKeyExportable $true -KeySize '2048' -SubjectName 'C=GB,S="London",L="London",O="***",OU="***",CN=***' -Server '***'

Elapsed Time: 00:00:00


Write file
Cancelled

0
 
Glen KnightCommented:
OK, sounds like you have some problems with your exchange installation, is it a new install or is it being used?
0
 
alexanderfotiAuthor Commented:
new install with a few test mailboxes on it.  they all seem to be running ok.

FYI: when i run Get-ExchangeCertificate in a PS, it returns the two certificates on the server
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Glen KnightCommented:
are you running with Exchange 2010 SP1? If not I would suggest installing it to see if it resolves the console issue you seem to be having.
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alexanderfotiAuthor Commented:
i havent installed SP1, am downloading it now.

will update after i have installed it.

PS:
your article on migrating from 2003 - 2010 is superb!
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alexanderfotiAuthor Commented:
SP1 prerequisite checks say server is pending a reboot...

rebooting now ...
0
 
alexanderfotiAuthor Commented:
so a whole host of errors have propped up.  i will address these one by one now...


Summary: 6 item(s). 4 succeeded, 2 failed.
Elapsed time: 00:01:39


Configuring Prerequisites
Completed

Elapsed Time: 00:00:02


Organization Prerequisites
Failed

Error:
Setup cannot continue with the upgrade because the resource property contains invalid data: Couldn't perform the operation because objects of type 'Microsoft.Exchange.Data.Directory.SystemConfiguration.ResourceBookingConfig' couldn't be found on ***
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Elapsed Time: 00:00:39


Languages Prerequisites
Completed

Elapsed Time: 00:00:06


Hub Transport Role Prerequisites
Completed

Warning:
This computer requires the Microsoft Office 2010 Filter Packs. Please install the software from http://go.microsoft.com/fwlink/?LinkID=191548


Elapsed Time: 00:00:17


Client Access Role Prerequisites
Failed

Error:
Install hotfix Microsoft Knowledge Base article 982867 from http://code.msdn.microsoft.com/KB982867.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
This computer requires the update described in Microsoft Knowledge Base article 979744 (http://go.microsoft.com/fwlink/?linkid=3052&kbid=979744). Please install the required update to proceed.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Install hotfix Microsoft Knowledge Base article 983440 from http://code.msdn.microsoft.com/KB983440.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
This computer requires the update described in Microsoft Knowledge Base article 977020 (http://support.microsoft.com/kb/977020). Please install the required update to proceed.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Elapsed Time: 00:00:17


Mailbox Role Prerequisites
Completed

Warning:
This computer requires the Microsoft Office 2010 Filter Packs. Please install the software from http://go.microsoft.com/fwlink/?LinkID=191548


Elapsed Time: 00:00:16
0
 
Glen KnightCommented:
These are the pre-requisites for SP1, quite normal ;)
0
 
alexanderfotiAuthor Commented:
phew!

hating having to reboot after each one!
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alexanderfotiAuthor Commented:
i have installed all the patches, but one error still reamins, and when i click the link for help, there is a page not found ...


Summary: 6 item(s). 5 succeeded, 1 failed.
Elapsed time: 00:01:03


Configuring Prerequisites
Completed

Elapsed Time: 00:00:00


Organization Prerequisites
Failed

Error:
Setup cannot continue with the upgrade because the resource property contains invalid data: Couldn't perform the operation because objects of type 'Microsoft.Exchange.Data.Directory.SystemConfiguration.ResourceBookingConfig' couldn't be found on ****.local'.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Elapsed Time: 00:00:12


Languages Prerequisites
Completed

Elapsed Time: 00:00:03


Hub Transport Role Prerequisites
Completed

Elapsed Time: 00:00:16


Client Access Role Prerequisites
Completed

Elapsed Time: 00:00:13


Mailbox Role Prerequisites
Completed

Elapsed Time: 00:00:16
0
 
alexanderfotiAuthor Commented:
i have tried to follow http://support.microsoft.com/kb/949526/en-us but everything was already in place.
0
 
Glen KnightCommented:
Can you try the following: http://support.microsoft.com/kb/949526
0
 
alexanderfotiAuthor Commented:
see above comment :)
0
 
alexanderfotiAuthor Commented:
this is odd, i reran the check and they all passed.  i double check by rerunning again and am now attempting the sp install...


Summary: 6 item(s). 6 succeeded, 0 failed.
Elapsed time: 00:02:29


Configuring Prerequisites
Completed

Elapsed Time: 00:00:00


Organization Prerequisites
Completed

Elapsed Time: 00:00:09


Languages Prerequisites
Completed

Elapsed Time: 00:00:04


Hub Transport Role Prerequisites
Completed

Elapsed Time: 00:00:13


Client Access Role Prerequisites
Completed

Elapsed Time: 00:00:18


Mailbox Role Prerequisites
Completed

Elapsed Time: 00:00:14
0
 
alexanderfotiAuthor Commented:
SP1 installed without error.

the correct certificate is now showing up in exchange and has the services IMAP, POP, IIS, SMTP.  do i need to do anything else with this certificate to make sure that it is used with outlook anywhere rather than the self signed one that is also listed there?

i have enabled outlook anywhere and it says it will take 15 minutes.

i will try it this evening.

0
 
Glen KnightCommented:
it won't take 15 minutes.

All looks good then :)
0
 
alexanderfotiAuthor Commented:
is there an easy way to test without setting up a remote outlook client?
0
 
Glen KnightCommented:
0
 
alexanderfotiAuthor Commented:
ok, i will do some testing later.

SP1 has made OWA significantly quicker as well!

thanks for the help
0

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