Solved

Remote Desktop issues with single and dual screen

Posted on 2011-03-02
6
1,049 Views
Last Modified: 2012-05-11
Hello,

I have an issue that has me stuck, I have users that will remote desktop into a Windows 2008 R2 server to access Great Plains. Some of these users have a dual screen setup, while others just have a single screen.

When a user with dual screen logins to Great Plains, and moves the application to their second screen and later a user with a single screen logins and access Great Plains, they get the login window, but not the main window. Once they login, they cannot see the main GP window. The application is running as they can see it in the task bar, and if you right click on it and select move, you can move it back to their screen.

Is there a way to make it so that if a dual screen user moves it to their second screen, that it will not cause any issues with the single screen users?

Thanks
Steven
0
Comment
Question by:sonos_admin
6 Comments
 
LVL 3

Expert Comment

by:JAMcDo
ID: 35022755
Question:

Are all remote users using the same login credentials - and thus the same profile?

If so,  is it possible that each user has his/her own login?

I am wondering if the same profile is used by all users and thus the same 'display' settings are common to all.

J.
0
 

Author Comment

by:sonos_admin
ID: 35022768
Each user has their own profile. They login with their domain account and the a profile for them is created in the Users folder on the server.

0
 
LVL 10

Accepted Solution

by:
Abdulmalek_Hamsho earned 500 total points
ID: 35022954
Yes you can.

The GP Window position (X is WindowPosX, AND Y is WindowPosY;  of the Left Upper corener) is saved in Dex.ini, you can create a login script for the users who work on single screen to overwrite the Dex.ini with their appropriate settings, and another one for the user who use dual screens.
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 
LVL 38

Expert Comment

by:Aaron Tomosky
ID: 35022985
I believe you can also alt tab to the program and use the shortcut win+leftarrow to send it app over as a temporary fix.
0
 
LVL 10

Expert Comment

by:Abdulmalek_Hamsho
ID: 35023034
Note: Dex.ini can be overwritten after GP opens. So, even if other users are using GP in the server, you can still overwrite Dex.ini.
0
 

Author Closing Comment

by:sonos_admin
ID: 35029702
Thanks, this worked like a charm, I was able to make a script that kept users from not seeing the main menu window!
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
shadow copies 7 68
Account Lockouts 25 144
Remote Desktop Certificates 6 43
Remote Desktop Connection Manager Saving and syncing saved configuration 7 34
A procedure for exporting installed hotfix details of remote computers using powershell
For cloud, the “train has left the station” and in the Microsoft ERP & CRM world, that means the next generation of enterprise software from Microsoft is here: Dynamics 365 is Microsoft’s new integrated business solution that unifies CRM and ERP fun…
This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…

930 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now