How to backup ESXi images to Retrospect 7.7 multi-server?

I have a few clients who are installing ESXi for their servers. I know from using previous versions of Retrospect that I can backup the operating systems inside the hosts. However, is that the best policy and/or is there a way to backup the images themselves or the whole box through Retrospect 7.7 Multi-server. Roxio/EMC discussion boards are a bit lacks on this.

kirk_lesserAsked:
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Restrospect 7.7 server and above  integrates with the VMWare Consolidated (VCB) framework to backup virtual machines on ESXi, without shutting down the VMs, file level and image based backups can be performed.

http://img.roxio.com/enu/company/reseller/tools/retrospect/Retro_7.7_Win_Data_Sheet.pdf

see here for VCB details

http://www.vmware.com/products/vi/consolidated_backup.html
http://www.vmware.com/pdf/vi3_consolidated_backup.pdf
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spring96Commented:
Something to look into...http://www.macrium.com/ cheap and easy to use. Can backup ESXi images while machine is running and then you back up the image file.
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kirk_lesserAuthor Commented:
Retrospect claims to back up VM images, so I would like to know how others are doing it, not using other software. I appreciate the link and I will look into it for other clients, but that is not what is needed here.

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kirk_lesserAuthor Commented:
Sorry, still waiting to try this with many people out.

Thanks, and will let you know soon.

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FioreitCommented:
Kirk,

Were you ever able to get it to work?

I can't seem to get Retrospect to actually mount the snapshot to perform the backup. The job completes in 5 seconds saying that there were no files to backup.

I can run vcbmounter and backup the server that way manually, but can't get Retrospect to do it.
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